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The Gotembakan

3.5 star property

Photo gallery for The Gotembakan

Exterior
Combined shower/bathtub, deep-soaking bathtub, free toiletries
Reception
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Minibar, in-room safe, desk, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

View map
Niihashi 1988, Gotemba, 412-0043
  • Place, Gotemba Premium Outlets
    ‪3 min drive‬
  • Place, Ōwakudani
    ‪20 min drive‬
  • Place, Hakone Kowakien Yunessun
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room, Mt.Hakone View, Smoking

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room, Mt.Hakone View, Smoking

  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Mt.Hakone View, Non Smoking

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room, Mt.Hakone View, Non Smoking

  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Twin Room, Mt.Fuji View, Non Smoking

Minibar, in-room safe, desk, free WiFi

Economy Twin Room, Mt.Fuji View, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 17 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Mt.Fuji View, Non Smoking

Minibar, in-room safe, desk, free WiFi

Twin Room, Mt.Fuji View, Non Smoking

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Economy Twin Room, Mt.Fuji View, Smoking

Minibar, in-room safe, desk, free WiFi

Economy Twin Room, Mt.Fuji View, Smoking

  • 17 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Mt.Fuji View, Smoking

Minibar, in-room safe, desk, free WiFi

Twin Room, Mt.Fuji View, Smoking

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Mt.Fuji View, Smoking

Minibar, in-room safe, desk, free WiFi

Deluxe Twin Room, Mt.Fuji View, Smoking

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Mt.Fuji View, Non Smoking

Minibar, in-room safe, desk, free WiFi

Deluxe Twin Room, Mt.Fuji View, Non Smoking

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About the area

Gotemba

With a stay at The Gotembakan in Gotemba, you'll be a 4-minute drive from Gotemba Premium Outlets and 7 minutes from Fuji-Hakone-Izu National Park. .This hotel is 7 mi (11.3 km) from Fuji Speedway and 12.1 mi (19.5 km) from Hakone Kowakien Yunessun.

What's nearby

  • Gotemba Premium Outlets - 3 min drive - 3.6 km
  • Fuji Speedway - 18 min drive - 11.7 km
  • Ōwakudani - 20 min drive - 16.3 km
  • Hakone Kowakien Yunessun - 21 min drive - 16.4 km
  • Lake Ashi - 24 min drive - 20.7 km

Getting around

  • Gotemba Station - 1 min walk
  • Haneda Airport (HND) - 88 min drive

Restaurants

  • ‪新・御殿場ラーメン ジャンジャン軒 - ‬1 min walk
  • ‪ミライザカ - ‬2 min walk
  • ‪御殿酒場 - ‬1 min walk
  • ‪五竜菜館 - ‬1 min walk
  • ‪彩食茶の間COO御殿場店 - ‬1 min walk

About this property

The Gotembakan

Hotel in Gotemba with 2 restaurants and a 24-hour front desk
The Gotembakan offers 50 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with pay movies are provided, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and a banquet hall.
Satisfy your appetite with Japanese cuisine at Isaribi, one of the hotel's 2 restaurants. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Isaribi - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required.
Gran Terasse - This restaurant specializes in Italian cuisine and serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 1,000 for adults and JPY 550 for children
  • 2 restaurants

Restaurants on site

  • Gran Terasse
  • Isaribi

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests who wish to book dinner are encouraged to contact the property before arrival to pre-book it and receive a discounted breakfast price.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 5000.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1000 for adults and JPY 550 for children
  • Rollaway bed fee: JPY 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel GOTEMBAKAN
THE GOTEMBAKAN Hotel
THE GOTEMBAKAN Gotemba
THE GOTEMBAKAN Hotel Gotemba

Reviews

The Gotembakan Reviews

7.4

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 68 out of 348 reviews
Rating 8 - Good. 150 out of 348 reviews
Rating 6 - Okay. 86 out of 348 reviews
Rating 4 - Poor. 29 out of 348 reviews
Rating 2 - Terrible. 15 out of 348 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was awesome.
Stayed 1 night in Sep 2024

2/10 Terrible

David

Stayed 1 night in Jul 2024

6/10 Okay

Suzanne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right across from the train station, making it easier to connect there with our Fuji mountain guides.
Stayed 1 night in Jun 2024

6/10 Okay

Setsuko

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Scott L.

Business traveller
Liked: Cleanliness
A little dated, but well kept property and convenient to Gotemba Train Station. Breakfast service was a nice touch.
Stayed 4 nights in May 2023

2/10 Terrible

Huey Min

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

TAKESHI

Stayed 1 night in Jun 2022

6/10 Okay

Genesis

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Convenient location, great view of Mt. Fuji from the room, easy check in and out.
Stayed 1 night in Apr 2021

8/10 Good

Phil, Tokyo

Liked: Cleanliness
Not the fanciest of places, but perfect for an overnight stay at a reasonable price.
Stayed 1 night in Sep 2020

8/10 Good

RICOH UK PRODUCTS LTD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Thank You
Stayed 3 nights in Dec 2019

10/10 Excellent

Jose Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great kocatuon if going to shop at outlet village

Comft great locarion and breakfast
Stayed 1 night in Nov 2019

6/10 Okay

Siew Weng

No expectation.

Just a night stay to rest the feet and no expectation, then it’s fine. Only 1 experience that the reception lady staff showed impatience if she needs to repeat herself.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is conveniently located next to the train station. There are numerous places to eat within walking distance. It is clean and the staff very friendly and helpful. The breakfast was excellent
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Fantastic location opposite the station and easy to get bus to Mount Fuji. The rooms are tired and small but clean. Shower is small but works well. The hallway carpet is very worm and gives the hotel an unloved feel. Great breakfast - go for this option.
Stayed 1 night in Sep 2019

10/10 Excellent

Takayuki

Stayed 3 nights in Sep 2019

8/10 Good

Fanly

Hotel location is between 2 lakes

Location is superb, station just opposite, go lake ashi n kawaguchiko take bus just behind the station, free shuttle go to outlet is also behind the station, hotel outdated, clean n service so-so.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in front of the train station. Easy to walk. Restaurants nearby
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

reid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Just opposite to the station and bus stop. Location is great but a bit old.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2018

2/10 Terrible

Jessie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super bad experience - do not ever consider

At a red light district area with hookers & drunkards hanging around the hotel area. Room is very old & dodgy looking, with cabinets falling apart, toilet bowl damage, bedding in super old condition with a smell. The worst part is the reception (night shift guy) he is super rude & mean to Asians and he declined our request for extra pillows (the room comes with only one very flat old pillow) and smile politely to his Japanese guest. All of us had a hard time sleeping in the room.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2018