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Best Western Gallup West

2.5 star property

Photo gallery for Best Western Gallup West

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Business centre
Indoor pool
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
111 Twin Buttes Road, Gallup, NM, 87301
  • Place, Rio West Mall
    ‪5 min drive‬
  • Place, Plaza del Norte
    ‪6 min drive‬
  • Place, Gallup Cultural Center
    ‪6 min drive‬
  • Airport, Gallup, NM (GUP-Gallup Municipal)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(103 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(53 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Refrigerator&Microwave

  • Sleeps 4

Standard Room, 1 King Bed, Accessible, Refrigerator&Microwave

  • Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4

Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

Double Accessible-1 King Mobility Accessible Communication Assistance Roll In Shower Microwave And Refri

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed, Nonsmoking, Chair With Ottoman

Bathroom

1 King Bed, Nonsmoking, Chair With Ottoman

  • Sleeps 2

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About the area

Gallup

With a stay at Best Western Gallup West in Gallup, you'll be within a 10-minute drive of Rio West Mall and Plaza del Norte. .This hotel is 6.1 mi (9.8 km) from Rex Museum and 6.1 mi (9.9 km) from Richardsons Trading Company.

What's nearby

  • Rio West Mall - 5 min drive - 9.4 km
  • Plaza del Norte - 6 min drive - 10.1 km
  • Gallup Cultural Center - 6 min drive - 11.3 km
  • El Morro Theatre - 6 min drive - 11.3 km
  • Gallup Flea Market - 6 min drive - 10.9 km

Getting around

  • Gallup Station - 8 min drive
  • Gallup, NM (GUP-Gallup Municipal) - 4 min drive

Restaurants

  • ‪Love's Travel Stop - ‬6 min walk
  • ‪McDonald's - ‬7 min drive
  • ‪Denny's - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Panda Express - ‬6 min drive

About this property

Best Western Gallup West

Hotel in Gallup with free breakfast and a fitness center
Best Western Gallup West offers 60 accommodations with coffee/tea makers and hair dryers. 35-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This Gallup hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Stay in one of 60 guestrooms featuring flat-screen televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Best Western Gallup West. A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 17

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 100 per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per night
  • Late check-out fee: USD 17 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Gallup West Hotel
Hampton Inn Gallup West
Hampton Inn Gallup West
Best Western Gallup West Hotel
Best Western Gallup West Gallup
Best Western Gallup West Hotel Gallup

Best Western Gallup West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 712 out of 1229 reviews
Rating 8 - Good. 319 out of 1229 reviews
Rating 6 - Okay. 105 out of 1229 reviews
Rating 4 - Poor. 49 out of 1229 reviews
Rating 2 - Terrible. 44 out of 1229 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Diana

Travelled with partner
Disliked: Staff & service
This property needs a remodel. Employees not very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Daryl Z

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ac very good
Stayed 1 night in Sep 2025

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff very rude and unfriendly
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Would highly recommend
Stayed 1 night in Sep 2025

4/10 Poor

Mike

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Walked into room and it was 61 degrees. The heater didn’t work. After some back and forth we finally got moved to a different room. Very frustrating experience. Also had to drive 4-5 miles away to find somewhere to eat that isn’t a truck stop.
Stayed 1 night in Sep 2025

6/10 Okay

Barb

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
freeway convenience
Stayed 1 night in Sep 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cleaning staff.
Stayed 2 nights in Aug 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front of the building light shine in window and they is some truck noise in early morning hours.
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

8/10 Good

Ricardo

Liked: Cleanliness
Just okay. If you need a place to rest for the night, this place will be fine.
Stayed 1 night in Sep 2025

6/10 Okay

Monica

Stayed 1 night in Sep 2025

6/10 Okay

Tracy

Stayed 1 night in Aug 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad overall, nice clean and spacious rooms. Decent breakfast. Beds were a bit hard for my liking but not terrible. Biggest let down was we went to use the indoor pool and it was A. Freezing and B. Slightly green like it was imbalanced. There were also some men just sitting in the pool area staring, not using the pool but just sitting and staring. Made me uneasy.
Stayed 1 night in Sep 2025

10/10 Excellent

Christof

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice-

Good clean hotel, good location.Close to twenty four hour new convenience store. They were very polite and had my room ready.When I arrived very late in the AM. Hotel clerk was awake and very nice. Upon leaving all the room service, people were very kind and friendly as I departed... same with the frondesk clerk...
Stayed 1 night in Sep 2025

10/10 Excellent

Vickie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional employees make the difference to weary

Best Western is pretty consistent in their quality in everything but what we like is how friendly and helpful their staff is. Especially nowadays when people are just so unwilling to even smile at you. It means a lot, and that’s why we have decided from now on Best Western is our first choice, no matter where we travel in the world. We checked in here in Gallup, New Mexico, and the gentleman that checked us in was exceptionally warm and kind. We booked online a King room and there was none available, but it didn’t matter because he was so warm and friendly. Thank you best Western for looking for exceptional people to work for your company.
Stayed 1 night in Sep 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Great place to lay your head. Clean, comfortable! Good morning breakfast Included. Friendly staff. Highly recommended.
Stayed 1 night in Sep 2025

6/10 Okay

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities
The shower head was messed up. Grout needed attention. The guests upstairs where stomping, running, and jumping all night.
Stayed 1 night in Sep 2025

8/10 Good

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and good for one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast is not up to par with other Best Westerns. Our deadbolt didn’t work which made me very nervous. Staff is friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just off 40. Clean and comfortable. Fast elevator! Parking may be a walk for some.
Stayed 1 night in Sep 2025

10/10 Excellent

marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. The girl that checked us in was very nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel, both in the lobby, common areas, and the room. Breakfast was excellent. Easy access on and off I-40, with gas/truck stops nearby. Small town with friendly citizens. I would highly recommend this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

4/10 Poor

Roger

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor maintenance, overwhelmed night staff

Overall it seemed clean in the room. The pool room was very warm, the pool was warm and not very clean. The biggest issue was the drain the tub/shower. It worked extremely slow. Backed up about 6 inches of water when my daughter took a shower, then took an hour to drain. I went to front desk to let the know the problem and the staff was dealing with a group that apparently didn’t have correct reservations; tensions were high in the room so we just decided to “tough it out”. I took a shower in another room that my parents were staying in (traveling on a family vacation). As we checked out in the morning my wife let the staff know our issues, they seemed they didn’t care and simply indicated to my wife that “well, you booked through a third party”
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out
Stayed 1 night in Sep 2025