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Melia Frankfurt City

Photo gallery for Melia Frankfurt City

Executive lounge
Sauna
Property entrance
Rooftop terrace
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

View map
SENCKENBERGANLAGE 13, Frankfurt, 60325
  • Frankfurt Trade Fair
    ‪4 min walk‬
  • Congress Center Messe Frankfurt
    ‪5 min walk‬
  • Festhalle Frankfurt
    ‪9 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Junior Suite (2+1)

In-room safe, blackout curtains, soundproofing, free cots/infant beds

The Level Junior Suite (2+1)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Premium Room with Skyline View

In-room safe, blackout curtains, soundproofing, free cots/infant beds

The Level Premium Room with Skyline View

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Junior Suite with Executive Lounge Access

In-room safe, blackout curtains, soundproofing, free cots/infant beds

The Level Junior Suite with Executive Lounge Access

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Grand Suite

32-inch flat-screen TV with satellite channels

The Level Grand Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Melia Premium Room with Skyline View

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Melia Premium Room with Skyline View

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for The Level Room with Executive Lounge Access

In-room safe, blackout curtains, soundproofing, free cots/infant beds

The Level Room with Executive Lounge Access

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Melia Guestroom

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Melia Guestroom

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for The Level Master Suite with Executive Lounge Access

In-room safe, blackout curtains, soundproofing, free cots/infant beds

The Level Master Suite with Executive Lounge Access

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (2 + 1)

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Junior Suite (2 + 1)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Grand Suite (2+1)

32-inch flat-screen TV with satellite channels

The Level Grand Suite (2+1)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Frankfurt

With a stay at Melia Frankfurt City in Frankfurt (Westend-Süd), you'll be a 5-minute walk from Congress Center Messe Frankfurt and 5 minutes by foot from Frankfurt Trade Fair. .This spa hotel is 4.4 mi (7 km) from Deutsche Bank Park and 1.4 mi (2.3 km) from Alte Oper.

What's nearby

  • Frankfurt Trade Fair - 4 min walk - 0.4 km
  • Congress Center Messe Frankfurt - 5 min walk - 0.4 km
  • Skyline Plaza - 9 min walk - 0.8 km
  • Festhalle Frankfurt - 9 min walk - 0.8 km
  • Alte Oper - 17 min walk - 1.4 km

Getting around

  • Ludwig-Erhard-Anlage Tram Stop - 4 min walk
  • Frankfurt am Main West Station - 13 min walk
  • Frankfurt Airport (FRA) - 15 min drive

Restaurants

  • Cafe CROSS
  • ‪Champions - The American Sports Bar & Restaurant - ‬4 min walk
  • Hessenhof Bar
  • Ramen Jun
  • Heppy Green - Eat Fresh

About this property

Melia Frankfurt City

Hotel with 2 restaurants, near Alte Oper
Melia Frankfurt City offers 430 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Frankfurt hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 430 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Grab a bite at Neu-Frankfurt, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Frankfurt? This hotel has 15070 square feet (1400 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Neu-Frankfurt - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Oben Restaurant & Skybar - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 43 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 29 for adults and EUR 14.50 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Neu-Frankfurt
  • Oben Restaurant & Skybar

Things to do

  • Full-service spa
  • Health club

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 15 meeting rooms
  • 15,070 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.50 for children
  • Covered self parking fee: EUR 43 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Melia Frankfurt City Hotel
Melia Frankfurt City FRANKFURT
Melia Frankfurt City Hotel FRANKFURT

Melia Frankfurt City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 283 out of 450 reviews
Rating 8 - Good. 90 out of 450 reviews
Rating 6 - Okay. 34 out of 450 reviews
Rating 4 - Poor. 23 out of 450 reviews
Rating 2 - Terrible. 20 out of 450 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Oliver

Stayed 2 nights in May 2025

2/10 Terrible

Amos

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Hua Hsin

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Kazunori

Stayed 2 nights in Apr 2025

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a residential area with several restaurants close by.
Stayed 1 night in Apr 2025

10/10 Excellent

Emine

Nice
Stayed 3 nights in Feb 2025

10/10 Excellent

bahaa

Stayed 2 nights in Apr 2025

4/10 Poor

Pablo

Travelled with partner
Disliked: Cleanliness, amenities
I only give 3 because I have had issues with them during Covid and during their opening in September 2021. Yet gave many chances but nothing of this hotel came out good. I have had a very disturbing and unpolite discussion with the former manager.. Just because I complained in a very detailed review on google and luckily the temporary “manager” saw it and called for explanation, “luckily” he gave us an upgrade that’s why I’m writing this review. Thanks to this, latest stay was fairly good. Ps : stayed there 4 times for my birthday… quite an adventure.

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2025

10/10 Excellent

Quan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Style, design and comfort of the hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach großartig! Wir hatten eine tolle Zeit!
Stayed 1 night in Feb 2025

10/10 Excellent

Samuel

Stayed 6 nights in Feb 2025

4/10 Poor

Nina

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Very bad customer service
Stayed 4 nights in Feb 2025

10/10 Excellent

Mikel

Business traveller
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicola Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay .. beautiful hotel .. amazing location
Stayed 3 nights in Feb 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. 5 star quality hotel. Very quiet, clean and modern.
Stayed 1 night in Feb 2025

4/10 Poor

Alberto Vittorio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There are some aspects that I just couldn't stand: 1 - during my stay I spent one of the afternoons in the hotel resting, during the afternoon they came in 2 times to ask me if I wanted room service. It makes me think that the other afternoons I was not there it is normal to enter guest rooms for no reason. 2 - on the check-in information they write that you have to present the credit card used to make the purchase, omitting that you have to pay 50€ deposit per night compulsorily with it. (Cash not accepted). Why not write that down? Anyway, it's been more than 24 hours since I checked out and I still haven't been reimbursed. I don't understand where the problem is and why they have to freeze funds for me. Despite this the hotel staff was very kind. The administrative part could be clearer on these issues.
Stayed 3 nights in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, well designed rooms with a great view of the city.
Stayed 1 night in Oct 2024

10/10 Excellent

Tramieka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Johnny

Liked: Cleanliness, property conditions & facilities
its a great hotel.
Stayed 3 nights in Jan 2025

6/10 Okay

enza

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
property very nice and clean lack of comunication when you check in
Stayed 3 nights in Jan 2025

10/10 Excellent

Kyeongho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed here overnight after a long day of traveling before picking up our rental car the next morning. We walked down the street to another hotel restaurant as it appeared others close by were closed. All in all, the check in was smooth, the room was clean and the hotel itself was in a safe part of town. Would stay there again if in the area, although the breakfast was quite expensive so we did not eat there the next morning.
Stayed 1 night in Dec 2024