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LUME Boutique Hotel, Autograph Collection

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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

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Neckarstrasse 7-13, Frankfurt, 60329
  • Place, Kaiserstrasse
    ‪2 min walk‬
  • Place, Alte Oper
    ‪9 min walk‬
  • Place, Frankfurt Christmas Market
    ‪11 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Double Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

Comfort Double Room

  • Sleeps 2

One-Bedroom Junior Suite-Non Smoking

  • Sleeps 2

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4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$154
includes taxes & fees
22 Feb - 23 Feb
Motel One Frankfurt - Römer

About the area

Frankfurt

A stay at LUME Boutique Hotel, Autograph Collection places you in the heart of Frankfurt, within a 15-minute walk of Alte Oper and Frankfurt Christmas Market. .This luxury hotel is 0.6 mi (1 km) from Römerberg and 1.2 mi (2 km) from Frankfurt Trade Fair.

What's nearby

  • Kaiserstrasse - 2 min walk - 0.2 km
  • Main Tower - 6 min walk - 0.5 km
  • Alte Oper - 9 min walk - 0.8 km
  • Frankfurt Christmas Market - 11 min walk - 0.9 km
  • Römerberg - 11 min walk - 0.9 km

Getting around

  • Weserstraße-Münchener Straße Tram Stop - 3 min walk
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 7 min walk
  • Frankfurt Airport (FRA) - 26 min drive

Restaurants

  • ‪Babam - ‬4 min walk
  • ‪Central Grill - ‬3 min walk
  • ‪Bacco - ‬2 min walk
  • ‪Der Thai - ‬3 min walk
  • ‪Kabuki - ‬2 min walk

About this property

LUME Boutique Hotel, Autograph Collection

Luxury hotel with a full-service spa, near Alte Oper
LUME Boutique Hotel, Autograph Collection offers 133 accommodations with free minibar items and safes. Each accommodation is individually decorated. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Boutique Sauna has couples treatment room(s). Services include massages and facials. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 133 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages and facials. This Belle Époque hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Satisfy your appetite for lunch or dinner at Le Petit Royal, a restaurant which specializes in French cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and noon.
Le Petit Royal - This steakhouse specializes in French cuisine and serves lunch and dinner.
French Bento Bar - Onsite cocktail bar. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to noon on weekends; EUR 39 for adults and EUR 19.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • French Bento Bar
  • Le Petit Royal

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Gym
  • Library
  • Shopping centre

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Area rugs in public areas
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Belle Époque architecture
  • Biodegradable coffee stirrers available
  • Built in 1905
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 39 for adults and EUR 19.50 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Frankfurt Neckarvillen Boutique
AMERON Frankfurt Neckarvillen Boutique
LUME Boutique Hotel Autograph Collection
LUME Boutique Hotel, Autograph Collection Hotel
LUME Boutique Hotel, Autograph Collection Frankfurt
LUME Boutique Hotel, Autograph Collection Hotel Frankfurt

LUME Boutique Hotel, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 339 out of 485 reviews
Rating 8 - Good. 102 out of 485 reviews
Rating 6 - Okay. 21 out of 485 reviews
Rating 4 - Poor. 13 out of 485 reviews
Rating 2 - Terrible. 10 out of 485 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Emma

Stayed 2 nights in Nov 2025

6/10 Okay

AKIKO

Stayed 1 night in Nov 2025

10/10 Excellent

Myron, Houston

Liked: Cleanliness, amenities, property conditions & facilities
Very tasteful well decorated boutique hotel with an excellent staff and FINE restaurant.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2025

10/10 Excellent

Shawn

Stayed 1 night in Oct 2025

10/10 Excellent

Giacomo

Stayed 4 nights in Oct 2025

10/10 Excellent

Maithili

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 5 nights in Oct 2025

4/10 Poor

Kevin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
My husband stays at this property for a week each year. Before, it was the Lume, and this year was a tipping point for him. The wear and tear on the property and room has gotten to the point where he has asked me to find him another hotel in the future. Room 301 has an entirely unusable desk unless you hang out the window, given the layout of the room and blackout curtains that don't close. After years of complaints about the Wi-Fi, it's only gotten worse. Advertising a gym but having no cardio equipment is comical. Unfortunately, we will be looking elsewhere and recommending that his staff and business partners do as well.
Stayed 5 nights in Oct 2025

10/10 Excellent

EMMANUELLE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly and helpful, discreet and efficient. Great location. Quiet, clean rooms with comfortable beds and great bathroom. Lovely extras like coffee brewed to order in the lobby. Highly recommend
Stayed 4 nights in Oct 2025

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The Lume Hotel in Frankfurt was lovely! The staff were helpful and friendly and upgraded my room on arrival. I had dinner at the bar and the truffle risotto was delicious. The breakfast had a myriad of tasty options from the buffet and also had eggs made to order from the menu. Easy walking distance from the Frankfurt Main train station.
Stayed 1 night in Sep 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and comfy room. Lovely staff with exceptional service. Great breakfast. Location is the only downside - a little far from old town
Stayed 1 night in Sep 2025

10/10 Excellent

MICHELLE

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is gorgeous and had so many wonderful surprises like free local beer and cider, amazing breakfasts that even had a fruit/veggie juicer so you can juice your own morning beverage. Sophia at the front desk was beyond helpful and we really enjoyed talking to her, getting local recommendations and just friendly all around. The rooms were beautiful and comfortable. We had a king size bed and the A/C worked great. Walk out the door and there are an abundance of restaurants to choose from. The French restaurant on site was delicious but spendy. Highly recommend this hotel!
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, kind staff and the staff speaks English and german, they were able to hold our luggage for us while we waited for the room to be ready so we could walk around
Stayed 8 nights in Sep 2025

10/10 Excellent

Cal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Eamonn

Stayed 2 nights in Sep 2025

10/10 Excellent

Morten Holm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place in Frankfurt

Great place down town including top service delivered! Highly recommended.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A few days at the LUME Frankfurt

I truly enjoyed the stay at the LUME in Frankfurt. I walked from the main train station to the hotel and it was quick and easy. Upon arrival my room was ready and it allowed me to relax before visiting the city. Frankfurt is very walkable, and the hotel location works well for a walker. Room was very comfortable, and the service was great! Front Desk Staff were exceptional! The lobby has a hidden gem coffee machine that the staff will gladly use upon request. For those seeking some nightlife, the downstairs bar had a comedy show and club music while I was there. Finally do not miss the breakfast which was delicious!
Stayed 4 nights in Aug 2025

10/10 Excellent

ping-en

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Christy, AMARILLO

Liked: Cleanliness, staff & service, property conditions & facilities
great location and great place
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was beautiful and stuff was great. The only thing is around the corner, homeless people and dirty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. George made our trip memorable again! Wonderful amenities and staff. Will definitely be visiting again.
Stayed 1 night in Aug 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel stay

Beautiful and comfortable hotel in Frankfurt. We stayed there for 2 nights in August 2025 on our way back to the States. The only negative thing was that the toiletries all have very strong scents that gave me a headache as I am sensitive to them. I suggest going fragrance free on toiletries.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, overdone scent in lobby

The service was excellent at the hotel and they had nice cookies in the morning and iced tea. There was however a scent in the main lobby area that wasn’t appealing. It was some signature scent, not a bad smell, but it wasn’t necessary at that strength. It just didn’t fit the vibe of a clean, fresh hotel.
Stayed 2 nights in Jul 2025