Check in was easy and fast. The issue came after we got to the room. I booked 1 king bed room and was given 2 queen so I went back downstairs to get switched to the correct room. When I got back to the front desk to clear up the mix up, I was informed that my reservation had been changed by the hotel because they had no more king beds. When I asked why I was not informed beforehand so I could have made other arrangements, I was told that when the room booked are sold out, they automatically switch you rooms without notice. I feel that this is incredibly underhanded because what I received was not what Ipaid for. When I had no choice but to accept what I was given and go back to the room, my wife had found a razor guard still in the shower (from the previous resident) and also a hair wad wrapped around a hair tie on the middle of the bathroom floor. I've stayed at this hotel 1 week out of every 3 months for the last 4 years, even in the resent for work and I'm not sure if they got a new cleaning staff or what, but this room was gross as if the bed was made and they moved on to the next. The next morning, upon check out, cleaning staff was leaning on her cart texting and talking on her phone as 2 dead roaches were literally 2 feet from her cart. Between the room switch without notice, lack of room cleanliness, and Laxidasical staff, this will most likely be my last stay here. Dont know how it went down so quickly.