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The staff are super friendly, loved our daughter and as always in Indonesia were the icing on the cake. Our room did not have blackout curtains which is the only feedback I had for the hotel.

This is a clean and good looking place. It’s centrally located and close to restaurants, bars, coffee, etc. Rooftop bar/restaurant is decent and there’s an amazing bar next door but is expensive. Overall I nice clean spot. Water wasn’t very hot if that matters to you, but it’s refreshing after being outside

No wifi in our room and no hair dryer. Front desk told us AFTER we checked in

The hotel is very well located. The rooftop restaurant and bar was fantastic. They had live music in the evening which was lovely! We really enjoyed our stay and would definitely recommend this to anyone

Beautiful property. Iconic Indonesian views and experiences. Great food and amazing staff at the restaurants. Definitely must try the live lobster grilled while seating water front. Our biggest complaint was the front desk. I booked my prepaid reservation well in advance, cancellation period had passed. I needed to use a different credit card upon check-in for incidentals, and I provided my passport as a proof of identity. After we checked in, they kept contacting me through the evening, and insisting they needed the credit card though I showed the reservation with the credit card number that matched, they wanted the card. It really ruined my experience and the peacefulness and tranquility this resort offers. They apologized the next evening and offered a free transportation to the airport. They also promised some other gifts, but never received those. Management needs to rework their check in process. This was ridiculous. If the resort wasn’t so nice and the food so amazing I would’ve given this experience a 2.

Amazing hotel to stay. Staff are friendly and lots of activity to do. Highly recommended.