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Hotel Santa Maria Novella

4.0 star property

Photo gallery for Hotel Santa Maria Novella

City view from property
Family Condo, 3 Bedrooms, City View, Annex Building
Free daily buffet breakfast
Exterior
Reception hall

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Room service

Explore the area

View map
Piazza Santa Maria Novella 1, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Ponte Vecchio
    ‪8 min walk‬
  • Place, Uffizi Gallery
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

View all photos for Superior Room, City View

View from room

Superior Room, City View

8.6 out of 10
Excellent
(13 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, City View

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, City View

Premium bedding, minibar, in-room safe, desk

Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, desk

Superior Triple Room

10.0 out of 10
Exceptional
(8 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Triple Room, City View

Premium bedding, minibar, in-room safe, desk

Superior Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

10.0 out of 10
Exceptional
(2 reviews)
  • 103 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(46 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Florence

With a stay at Hotel Santa Maria Novella in Florence (Historic Centre of Florence), you'll be steps from Piazza di Santa Maria Novella and 6 minutes by foot from Cathedral of Santa Maria del Fiore. .This boutique hotel is 0.4 mi (0.6 km) from Piazza del Duomo and 0.5 mi (0.8 km) from Ponte Vecchio.

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.0 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Ponte Vecchio - 8 min walk - 0.7 km
  • Piazza del Duomo - 8 min walk - 0.7 km
  • Uffizi Gallery - 11 min walk - 1.0 km

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪giaogiao stazione firenze - ‬2 min walk
  • ‪Ristorante Buca Mario - ‬2 min walk
  • ‪The Fiddler's Elbow - Irish Pub - ‬1 min walk
  • ‪Banki Ramen - ‬1 min walk
  • ‪Shake Cafe - ‬1 min walk

About this property

Hotel Santa Maria Novella

Hotel with free breakfast, steps from Piazza di Santa Maria Novella
Hotel Santa Maria Novella offers 71 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 71 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and bidets. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a health club or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Onsite venue - This rooftop bar serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 48 per day)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Health club
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 48 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number IT048017A16HEG2O5Z

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Hotel Santa Maria Novella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 839 out of 1009 reviews
Rating 8 - Good. 118 out of 1009 reviews
Rating 6 - Okay. 31 out of 1009 reviews
Rating 4 - Poor. 12 out of 1009 reviews
Rating 2 - Terrible. 9 out of 1009 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John-Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. View from room was wonderful. Extremely clean and staff were great. Love this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific place

Lovely hotel, great staff, excellent location. Terrific place.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff who are friendly and helpful. Front end staff was accommodative to all our needs. Breakfast was great with variety of options. 5 star experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gentry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, quiet and the location was great for all our activities. The breakfast buffet was fantastic. All Staff were very friendly and accommodating!
Stayed 4 nights in Aug 2025

8/10 Good

samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the elegance and diversity of the daily breakfast, the courtesy of most of the staff, the charming Italian decor, and the room upgrade. That said, the first evening I stayed there, a frightening incident occurred when a person knocked loudly on my hotel door and managed to open it. Although the door was not dead-bolted (our mistake), it was locked, which caused us great panic. I called the concierge right away, who managed the situation verbally (and sent someone up); however, there was no hotel-initiated follow-up or courtesy given from the hotel, which we found to be quite odd.
Stayed 8 nights in Jul 2025

10/10 Excellent

Sabrina, North Hills

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nicol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful facilities! Great staff. Breakfast beautiful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! The room size is perfect and very clean. The staff is very kind and helpful. Will return!
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam Stuart, Lee on the Solent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great staff. Could not fault.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great!!!! Staff very nice!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Innessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Innessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been vacationing for over 3 weeks and this was the last 5 days on our stop. Beautiful hotel, from the decor to the courteous staff to the central location. The room itself was very spacious for our party of 3. Fantastic bathroom that actual has amazing pressure in the shower! Bathrobes, slippers, turndown service...comlimentary water each night, what else can you want? Breakfast was included and it was like a fine dining experience, from white linen tablecloths to a delicious variety of foods. Finally had our fill of coffee! And the different fillings in the croissants...oh my! The bar/restaurant had plenty options and there is the roof top terrace. Staff gave recommendations, ordered transportation, it was truly the best hotel experience if our whole trip. Highly recommended.
Stayed 1 night in Aug 2025

10/10 Excellent

Mie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

駅近の清潔なホテル

この街はスーツケースを持って歩きずらいので、はやり駅近なのは便利。比較的新しいホテルなので設備も良く、全体的に清潔に保たれていました。レセプションの人も日本語でにこやかに挨拶してくれ、フレンドリーでした。いいホテルだと思います。
Stayed 2 nights in Aug 2025

10/10 Excellent

Donato

Travelled with group
Liked: Cleanliness, amenities
Beautiful hotel. Excellent location. Everyone was helpful, friendly and just a great place to stay
Stayed 8 nights in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Stacy, Seattle

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

FrancisV

Liked: Cleanliness, staff & service, property conditions & facilities
Very central to everything
Stayed 2 nights in Jul 2025

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although there is no parking place nearby, it won’t affect the entire staying, and the stuff will help to valet, just need to wait for 20-30 minutes. Super large room, very clean, soft towel, convenient location, very good breakfast. Highly recommended!!!
Stayed 1 night in Jul 2025

8/10 Good

Mithra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit très joli. Bien placé. A deux pas de toutes les endroits à visiter. Chambres spacieuses et agréables. Lit assez confortables. Service excellent. Petit bémol-la climatisation. Trop forte et froide ce qui nous a rendu malade. Aux alentours de l’hotel, beaucoup de restaurant.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was clean, which we appreciated. However, it was quite difficult to find at first due to a very small nameplate. There were also many steps to reach our room, and the reception didn’t offer a particularly warm welcome, which made our arrival feel a bit cold. The location was good though, which was a definite plus.
Stayed 3 nights in Jun 2025

6/10 Okay

Ram

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property although old well maintained. Child bed wasn’t ready and hotel failed to make it as promised and on time. I had to make several requests to have this one thing done which should have been ready before I got there. Campaign was given in lieu of a bottle of wine also. Rest was okay as the property is close by and walkable.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

8/10 Good

Farshad

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

HIROKUNI

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean area of the city.
Stayed 3 nights in Jul 2025