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Dimora Palanca Boutique & SPA

5.0 star property

Photo gallery for Dimora Palanca Boutique & SPA

Garden
Massages
Lobby sitting area
Lobby
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet-friendly
  • Breakfast available
  • Laundry

Explore the area

View map
Via della Scala, 72, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪10 min walk‬
  • Place, Fortezza da Basso
    ‪10 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room Single Use, 1 Double Bed, Private Bathroom

Deluxe Double Room Single Use, 1 Double Bed, Private Bathroom

Deluxe Double Room Single Use, 1 Double Bed, Private Bathroom

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room, Hot Tub, Tower

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, Hot Tub, Tower

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Tower

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 1 Double Bed, Non Smoking, Tower

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, Garden View, Annex Building

Classic Double Room, Garden View, Annex Building

Classic Double Room, Garden View, Annex Building

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Bathtub, Garden View

Junior Suite, Bathtub, Garden View | Private spa tub

Junior Suite, Bathtub, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite, Garden View, Garden Area

Honeymoon Suite, Garden View, Garden Area | Private spa tub

Honeymoon Suite, Garden View, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Suite, Sauna, Executive Level

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Suite, Sauna, Executive Level

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite, Garden View, Garden Area

Family Suite, Garden View, Garden Area | Living area

Family Suite, Garden View, Garden Area

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

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Front of property
Floren Hotel
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  • Free WiFi
  • Restaurant
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4.7 out of 5, Exceptional, 201 reviews
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Reviews

Dimora Palanca Boutique & SPA Reviews

9.4

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 48 out of 59 reviews
Rating 8 - Good. 4 out of 59 reviews
Rating 6 - Okay. 4 out of 59 reviews
Rating 4 - Poor. 1 out of 59 reviews
Rating 2 - Terrible. 2 out of 59 reviews

Reviews

2/10 Terrible

Kerry

Stayed 6 nights in Aug 2025

10/10 Excellent

Johnathan Whetstine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Kathleen

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Vandana, MEDINA

Liked: Cleanliness, amenities, property conditions & facilities
The staff went out of their way to be helpful with all queries
Stayed 3 nights in Jun 2025

8/10 Good

Farah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

6/10 Okay

Kamalesh

Travelled with partner
Liked: Staff & service
The bathroom had a sewage smell which they tried to fix - with partial success. Breakfast was not good. Room temperature could not be set thru room thermostat - you need to call guest services and tell them the temperature you want & then they set it. Their concierge services seems to be third party - only reachable thru WA messages! They take little interest in really helping you - not surprising given the exchange is mandated thru WA. Overall very disappointing for a property that labels itself as a 5-star.
Stayed 2 nights in May 2025

10/10 Excellent

Suha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Florence

The hotel’s location is fantastic, and the staff are friendly and responsive.
Stayed 3 nights in Mar 2025

10/10 Excellent

Eleni, Boynton Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gia was exceptional. He went out of his way to make us feel welcome and went above and beyond for us. This boutique hotel is a must stay. The thoughtful architecture, atmosphere, and small details all stand out. The bedding was luxurious and comfortable and the shower and products were outstanding. We can’t wait to visit again soon. 5 stars.
Stayed 2 nights in Jan 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time here. Excellent property, staff and the hotel is top notch
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Noluthando

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s a lovely small hotel. Rooms modern furnished and quite spacious. Bathtubs a jacuzzi. Loved the hotel save for a very limited breakfast menu.
Stayed 1 night in Jul 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay however we wouldn’t say it is a 5 star more a very good 4 star. No coffee/tea making facilities in room and breakfast choice quite limited. Staff were friendly.
Stayed 4 nights in Jun 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Loves it!
Stayed 3 nights in Jun 2024

8/10 Good

Lynne, Pasadena

Liked: Cleanliness
The property is extremely well appointed from a design standpoint, but there is a serious lack of sufficient staffing to operate at the standards of a five star hotel. There is no one around in the evening except one person at the front desk who is trying to check in latecomers, order taxis, make dinner reservations and deliver room service. The bar was closed and there is no restaurant other than at breakfast. Room service is a bar type menu, I cannot quite fathom how you can design such a beautiful hotel and not staff it properly. Plus the parking is very tricky, and the streets surrounding the hotel are high traffic, busy streets with buses and trams. The neighborhood is not that far from the center but the walk is quite unattractive. It is, however, close to the train station, so that is a positive if you are arriving by train. I drove. I would consider staying again only when they finish the spa, restaurant and bar. In the meantime, one should prepare to seek out these facilities elsewhere. A positive recommendation goes to Klaudija and Matteo. They did their best to help me…
Stayed 3 nights in Mar 2024

6/10 Okay

bonnie

Liked: Cleanliness, staff & service, property conditions & facilities

Hmmmm

A beautiful hotel that lacks an atmosphere. Lovely room but the linen needs a serious makeover; it was not a 5* linen!! The room needs a coffee machine as at £300 a night and being offered coffee in the morning, was not expecting a €30 bill for a simple drink!!! A rip off! And
Stayed 1 night in Dec 2023

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty property but the location is very loud and inconveniently located. The staff was very kind and efficient but I arrived around 7:00pm at the end of a very long drive to find that the kitchen was closed and there were no reservations to be had nearby. Settled for a pizza from the closest place, an hour round trip when you added waiting for the pizza. I resigned myself to a long bath instead only to find that the jets did not function. Not exactly the 5 star experience I was anticipating on my last night in Italy.

10/10 Excellent

rekha

Stayed 1 night in May 2023

10/10 Excellent

Patrick

Stayed 2 nights in Oct 2022

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and we loved staying there! Staff was accommodating! Hotel was a bit further from attractions and restaurants than we expected.
Stayed 4 nights in Oct 2022

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness
This property is a jewel 💎 I absolutely loved the staff, everyone so kind. Keep it up!!
Stayed 3 nights in Sep 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Aurelien

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dimora Palanca is truly an amazing boutique hotel. The staff is incredible, the service and the rooms are impeccable, this is the true definition of a 5-star hotel.
Stayed 5 nights in Dec 2021

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Design is impeccable. A bit of a walk to the action.
Stayed 1 night in Sep 2021

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025