4/10 Poor
Marie
9 June 2025
Disliked: Cleanliness, property conditions & facilities
The staff was helpful. There are other budget hotels i've been to and they made the customer stay comfortable. This hotel is NOT comfortable - too many negatives to mention. To cite a few - shower head is not installed properly - it keeps falling so you have to hold it. The door to the toilet has a hole instead of a door knob, there is a hole with a missing door knob so left a hole there - no privacy. There's no kettle for hot water. The comforter provided for one of us has a red nasty looking blanket. The sink is clogged which we reported but no one came to resolve the issue. I dont normally write reviews but just want to warn my fellow travellers. Overall, i dont think this particular location of Ibis (Winterthur) is well-maintained. I dont know about the other locations.
Marie
Stayed 2 nights in Jun 2025