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Well maintained property. Very clean room. Good and well priced food at the in house restaurant. Overall excellent value for money.

The front desk is very disorganized. Refrigerator is not working and I’m supposed to be here for 9 days. They said they will not replace the refrigerator and won’t say why. They just tell you that it’s not working and not even an apology. They are also extremely nosy, always asking if someone is staying at the hotel. The Skybar is a joke, no one is there either the day or at night. Also, no curtain in the bathroom to separate the shower and toilet, so when you take a shower water is all over the bathroom. I spent so much time cleaning up the water and asking for more towels. I will probably leave early and check into the grand ambassador.

Tea Terrain Resorts and Spa offers a wonderful escape into nature, with plenty of activities to enjoy right on the property. The resort features a serene sunrise spot, a charming fish pond, and walking paths, making it ideal for guests who want to unwind and explore at a leisurely pace. The rooms are spacious, well-furnished, and extremely comfortable, ensuring a relaxing stay. The breakfast buffet is another highlight, offering a wide variety of delicious options to start your day on the right note. However, do keep in mind that the property is quite remote, with not much nearby except for stunning views and tranquility. If you’re looking for an escape from the hustle and bustle of city life, this is the perfect spot, but it might not be ideal for those wanting easy access to shops or restaurants. Overall, Tea Terrain Resorts and Spa is a great choice for nature lovers and those seeking a peaceful retreat with excellent amenities.

I booked this property for the benefit of airport shuttle as per information provided on the search. I contacted them through expedia messages and didnt get a reply. I then called them when I reached India which was option 2. Firstly, the number they provided was not the number to call. The person then gave me 2 different numbers. I called both numbers and the receiver was confused that i needed airport pickup, stating they dont have a hotel taxi and dont do airport pickups. This was after telling me to hold on and hanging up on me multiple times. Eventually, I was told I must call another number which was a landline. By now, I was fustrated and thinking this was a scam. Then they told me I must pay my own taxi to get to the hotel which was 2 hours away. After 1 hour back and forth trying to get a solution or a refund and now midnight, I decided I would just book another hotel few minutes away. Luckily I coukd afford it at the time. After a long flight and having to deal with a wrong number, false advertising and having to speak to multiple people is quite unprofessional and tiring. This was my 16 th hotel in 16 days with city and country hopping and I have not received such unprofessionalism in any other. They get a minus rating even lower than terrible from me.