Book Entre-Deux-Mers hotels

Terrible customer service

Friendly, helpful and welcoming staff. Easy parking in underground area with lift to hotel reception. Bedroom good size for one night stay.

Small rooms but very clean, the young man on the reception was an excellent host, even with language barrier he tried 100%, breakfast was continental but still very nice,

Room functional and clean if small. Found the lighting insufficient but maybe it’s my eyes. Staff friendly, but very young, as one would expect from a place that has individual rooms as well as hostel beds in shared rooms. The place is bright and funky, which works for me. If you like exposed plywood, quirky wall paintings, games, and a popcorn machine, this could be the place for you. The breakfast was excellent: fresh bread and croissants, a choice of juices and cold cuts, granola and yogurt and fresh fruit (And one day there was bacon! Bliss.) The price was right, but this is low season. There’s a gym across the street as well as a nearby tram stop that takes you across the river to the UNESCO downtown in mere minutes. For a hike, walk to the WW2 German U BOAT pens, which now house art installations, in the opposite direction, as I did. It’s a half hour. Your TBM pass - I bought a 10 ticket one - is good on the river boats, an excellent way to get a different view of the city.

L’accueil est très bien et agréable. Le petit déjeuner est varié et frais. La chambre est propre même si une fois la chambre n’a pas été nettoyée. Mon point surtout négatif est le fait que je e trouve la chambre un peu sombre donc elle n’invite pas vraiment à rester.

Clean, spacious room.