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Staff unwelcoming with bad attitude. we had to ask for our room to be cleaned at 4pm. Dirty pool, breakfast not ready or available.

One very important suggestion: air conditioning in the rooms. This area gets very hot at night. Otherwise, everything is perfect.

Lo único bueno es la ubicación, pero la limpieza del hotel es pésima, las habitaciones muy mala condiciones, los colchones viejos y duros. El desayuno es aceptable, los empleados muy amables. Pero deben acondicionar el hotel, no están aprovechando su real potencial

While the staff are extremely friendly and helpful, the property itself is in a state of disrepair. The bathroom had significant mold and the windows do not seal tightly which allowed mosquitos to enter at will. Additionally, there were more than one cockroach noted on the property. The pool is adequate for a property of this size. The food at the restaurant is included in the price, which was great - but menu options are limited, and the flavor is quite basic. The telephone listed for the property was NEVER answered, and I tried calling before arrival and multiple times during the stay. There is supposed to be a person on duty to open the parking lot if you return after hours, but most times he was asleep and it was necessary to drive to front of property and ring the on call front desk person to then have them contact the person in the back to open the parking lot. The property does give all guests ear plugs which is necessary given that there is a club/discoteque next door with music that vibrates the building until after midnight. The air conditioner would only work on one setting and the temperature could not be adjusted.

Had an amazing stay! The staff was incredibly friendly and attentive, the rooms were clean and comfortable, and the overall atmosphere was relaxing and beautiful.

The most comfortable bed I have ever had in a hotel. The room was large and very nice, updated bathroom was a plus. Bar/restaurant and pool area was a nice touch to this property