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DoubleTree by Hilton El Paso Downtown

4.0 star property

Photo gallery for DoubleTree by Hilton El Paso Downtown

Terrace/patio
Room, 1 King Bed, Non Smoking, Patio
Pool
Daily buffet breakfast (USD 22.00 per person)
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
600 N El Paso Street, El Paso, TX, 79901
  • Plaza Theater
    ‪3 min walk‬
  • University of Texas at El Paso
    ‪15 min walk‬
  • Sun Bowl Stadium
    ‪2 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(23 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

Courtyard by Marriott El Paso Downtown/Convention Center

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 838 reviews
The price is AU$211
includes taxes & fees
14 Sept - 15 Sept
Courtyard by Marriott El Paso Downtown/Convention Center

About the area

El Paso

With a stay at DoubleTree by Hilton El Paso Downtown, you'll be centrally located in El Paso, a 3-minute drive from Paso del Norte International Bridge and 9 minutes from Fort Bliss. .This hotel is 8.6 mi (13.9 km) from American Consulate and 6.9 mi (11 km) from Sunland Park Mall.

What's nearby

  • Plaza Theater - 3 min walk - 0.3 km
  • El Paso Downtown Artist and Farmer's Market - 9 min walk - 0.8 km
  • University of Texas at El Paso - 15 min walk - 1.3 km
  • Sun Bowl Stadium - 2 min drive - 3.1 km
  • Don Haskins Center - 3 min drive - 2.7 km

Getting around

  • El Paso Union Depot - 12 min walk
  • El Paso International Airport (ELP) - 14 min drive

Restaurants

  • ‪Barrio Eats & Drinks - ‬2 min walk
  • ‪The Plaza Theatre - ‬6 min walk
  • Weso Steakhouse
  • Coffee Box
  • ‪Cónico Cocina Mexicana - ‬3 min walk

About this property

DoubleTree by Hilton El Paso Downtown

Hotel with a restaurant, near Paso del Norte International Bridge
DoubleTree by Hilton El Paso Downtown offers 200 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 200 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a television in a common area, a banquet hall, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in El Paso? This hotel has 6000 square feet (557 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Liquid Lounge - Onsite bar.
M Cafe - Onsite coffee shop. Open daily.
Casanova - Onsite restaurant. Open daily.
Ristorante Casanova - This bistro serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 22 per person
  • A restaurant

Restaurants on site

  • Casanova
  • Liquid Lounge
  • M Cafe
  • Ristorante Casanova

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,000 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 0.75 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 22.00 per person
  • Self parking fee: USD 20 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton El Paso Downtown
DoubleTree Hilton Hotel El Paso Downtown
DoubleTree Hilton El Paso Downtown Hotel
DoubleTree Hilton El Paso
Doubletree By Hilton Paso Paso
DoubleTree by Hilton El Paso Downtown Hotel
DoubleTree by Hilton El Paso Downtown El Paso
DoubleTree by Hilton El Paso Downtown Hotel El Paso

DoubleTree by Hilton El Paso Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 454 out of 1001 reviews
Rating 8 - Good. 204 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 86 out of 1001 reviews
Rating 2 - Terrible. 104 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Leo Matias

Liked: Cleanliness, staff & service, property conditions & facilities
The cafe associated with the property never opened the entire time I was there. There were rips in bedskirt. And while not a showstopper, the lack of attention to making the room look pristine was definitively disappointing for a Hilton Property. I would stay there again, even with this lack of attention to detail.
Stayed 2 nights in May 2025

10/10 Excellent

Raniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Ilana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Super friendly clean and great food..
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel. Hotel didnt have any hot water. They had no estimated time on return of it. No solutions were offered other that not choosing to stay. I think a discount should have been offered or something.
Stayed 1 night in May 2025

6/10 Okay

Ezequiel

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Unsatisfied

The employee was nice and helpful, the room carpet was dirty with stains. The office chair was all torn, the coffee maker didnt even reach the outlet. Also, there was no hot water and we had issues with our bill. Also, no microwave or refrigerator.
Stayed 1 night in May 2025

8/10 Good

Layla

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property staff was very kind. Rooms are clean & comfortable. The water temperature for showering was very cool. Too cool for my granddaughter. Toilet - had to flush twice just for toilet paper to flush.
Stayed 1 night in May 2025

6/10 Okay

Laura

Not hot water and TV Channels not working. Front desk service is too slow, I think they need a second person in front desk, we and other wait to much to get the key card for our room.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Meh

Ac unit must be old because it had to be set to high to make room comfortable and then it got super loud it was hard to sleep with the noise. Bed frame had stains… no hot water either.
Stayed 1 night in May 2025

10/10 Excellent

Miguel A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Pete

Travelled with partner
Disliked: Staff & service
Room was next to elevator loud noise in room everytime elevator moved all day
Stayed 2 nights in Apr 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at a Hilton hotel. Everything was great.
Stayed 1 night in May 2025

10/10 Excellent

Kayla

Stayed 1 night in May 2025

10/10 Excellent

Ezequiel

Liked: Staff & service, property conditions & facilities, room comfort

Game night

It was nice that the rooms are big and nice people were nice. We liked that it was close to the El Paso Chihuahua Satdium.
Stayed 1 night in Apr 2025

10/10 Excellent

Francella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was the best hotel to stay because I met Snow the Product here last night!
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Getruda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Antonio

Stayed 1 night in Apr 2025

8/10 Good

Scubba Steve

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware

This was the worst stay ever at this property. First the room wasn’t ready, they swapped rooms and tried to give me a regular queen instead of the Deluxe King we booked…I told them that wasn’t acceptable and had wait nearly an hour before our room was actually ready. Went to make coffee and all of the half and half was more than a year out of date and the front desk did not do anything to help or accommodate! I will likely stay with them again because of the previous positive experiences, but this was was a total disaster of a stay!
Stayed 1 night in Apr 2025

8/10 Good

Lorenzo

Stayed 1 night in Apr 2025

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great room. Will go again in the future
Stayed 2 nights in Apr 2025