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DoubleTree by Hilton El Paso Downtown

4.0 star property

Photo gallery for DoubleTree by Hilton El Paso Downtown

Terrace/patio
Daily buffet breakfast (USD 22.00 per person)
Room, 1 King Bed, Non Smoking, Patio
Pool
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Breakfast available
  • Parking available
  • Gym

Explore the area

View map
600 N El Paso Street, El Paso, TX, 79901
  • Place, Plaza Theater
    ‪3 min walk‬
  • Place, University of Texas at El Paso
    ‪15 min walk‬
  • Place, Sun Bowl Stadium
    ‪2 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(41 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(23 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas

Hotel Indigo El Paso Downtown by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,011 reviews
The price is AU$212
includes taxes & fees
5 Oct - 6 Oct
Hotel Indigo El Paso Downtown by IHG

About the area

El Paso

With a stay at DoubleTree by Hilton El Paso Downtown, you'll be centrally located in El Paso, a 3-minute drive from Paso del Norte International Bridge and 9 minutes from Fort Bliss. .This hotel is 8.6 mi (13.9 km) from American Consulate and 6.9 mi (11 km) from Sunland Park Mall.

What's nearby

  • Plaza Theater - 3 min walk - 0.3 km
  • El Paso Downtown Artist and Farmer's Market - 9 min walk - 0.8 km
  • University of Texas at El Paso - 15 min walk - 1.3 km
  • Sun Bowl Stadium - 2 min drive - 3.1 km
  • Don Haskins Center - 3 min drive - 2.7 km

Getting around

  • El Paso Union Depot - 12 min walk
  • El Paso International Airport (ELP) - 14 min drive

Restaurants

  • ‪Barrio Eats & Drinks - ‬2 min walk
  • ‪The Plaza Theatre - ‬6 min walk
  • ‪Coffee Box - ‬4 min walk
  • ‪Weso Steakhouse - ‬3 min walk
  • ‪Cónico Cocina Mexicana - ‬3 min walk

About this property

DoubleTree by Hilton El Paso Downtown

Hotel with a restaurant, near Paso del Norte International Bridge
DoubleTree by Hilton El Paso Downtown offers 200 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 200 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a television in a common area, a banquet hall, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in El Paso? This hotel has 6000 square feet (557 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Liquid Lounge - Onsite bar.
M Cafe - Onsite coffee shop. Open daily.
Casanova - Onsite restaurant. Open daily.
Ristorante Casanova - This bistro serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 22 per person
  • A restaurant

Restaurants on site

  • Casanova
  • Liquid Lounge
  • M Cafe
  • Ristorante Casanova

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,000 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 0.75 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 22.00 per person
  • Self parking fee: USD 20 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton El Paso Downtown
DoubleTree Hilton Hotel El Paso Downtown
DoubleTree Hilton El Paso Downtown Hotel
DoubleTree Hilton El Paso
Doubletree By Hilton Paso Paso
DoubleTree by Hilton El Paso Downtown Hotel
DoubleTree by Hilton El Paso Downtown El Paso
DoubleTree by Hilton El Paso Downtown Hotel El Paso

Reviews

DoubleTree by Hilton El Paso Downtown Reviews

7.8

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 459 out of 1009 reviews
Rating 8 - Good. 203 out of 1009 reviews
Rating 6 - Okay. 154 out of 1009 reviews
Rating 4 - Poor. 86 out of 1009 reviews
Rating 2 - Terrible. 107 out of 1009 reviews

Reviews

6/10 Okay

Crystal

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff

Carlos your Friday night front desk clerk and your maintenance weekend service gentleman were the best. They did everything to make us and our grandkids trip the best. Staff like both of them are hard to find and give a wonderful impression of your hotel. These two went out of there way to find a little dessert for our grandkids we couldn't thank them enough. Staff like both of them will have us coming back
Stayed 2 nights in Jun 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The whole place is very clean and beautiful.
Stayed 1 night in Mar 2025

2/10 Terrible

joel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal
Stayed 1 night in Jun 2025

10/10 Excellent

Alma

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Zev

Liked: Cleanliness, property conditions & facilities
IMPORTANT! Parking is available but is NOT FREE for guests of the hotel. Its an additional 20usd per night. The buffet is also no longer offered. Just a few minor details to be aware of when booking. I was ok with the price before hand but not so much after the fact. I had no issues with the room and service itself.
Stayed 3 nights in Jun 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with family
Disliked: Amenities
Room was not cleaned for two days
Stayed 4 nights in Jun 2025

10/10 Excellent

Joseph

Stayed 1 night in Jun 2025

8/10 Good

Adán

Liked: Cleanliness, amenities, property conditions & facilities
No dan servicio rápido duraron 5 horas para venir a apretar el asiento del sanitario!!!!
Stayed 1 night in Jun 2025

4/10 Poor

Stephanie

Travelled with family
Disliked: Amenities, property conditions & facilities
We had trouble with the A/C both nights. Property seem old and run down. Was placed in a room directly next to elevator which was incredibly loud....you could hear the actual operation of the elevator going up and down each time it went to or passed our floor. Tried to switch, however was told there were no other available rooms. Paid WAY too much to have such a disappointing experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ruby

Stayed 1 night in Jun 2025

4/10 Poor

MaryJo

Travelled with family
Disliked: Amenities
The AC was not working properly. The restaurant smelled like sewage. The reception staff was extremely nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
You didn't use or handle cash, being a cashless hotel is not good.
Stayed 1 night in Jun 2025

2/10 Terrible

Aileen

Travelled with partner
The property was not clean. Carpet was dirty, by the door and by the fridge. The drapes were torn. The door to the pool was broken. The tv didn’t work. The tech was called then it was fixed then we left the room came back and the volume didn’t work again. I left a towel and called them left my number and they never called me to say they found it or didn’t. The frames in the room had been broken one had a glass frame and other was without a glass.
Stayed 1 night in Jun 2025

10/10 Excellent

Debbie

Stayed 2 nights in May 2025

2/10 Terrible

Tenny

Stayed 1 night in Jun 2025

2/10 Terrible

Alex

Disliked: Cleanliness, property conditions & facilities, room comfort
Horribly ran and dirty with leaking plumbing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay! Love it.
Stayed 1 night in Jun 2025

10/10 Excellent

luis

Stayed 1 night in Jun 2025

10/10 Excellent

Sheer Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff
Stayed 1 night in Jun 2025

10/10 Excellent

Imelda

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Kristen

Stayed 1 night in May 2025

10/10 Excellent

cristina

Travelled with partner
Liked: Amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

4/10 Poor

Pearl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025