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Hotel Monopol

4.0 star property

Photo gallery for Hotel Monopol

Exterior
Property video
Deluxe Design Zimmer | View from room
Junior Room
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available

Explore the area

View map
Pilatusstrasse 1, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Standard Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(22 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Room

Junior Room

Junior Room

7.8 out of 10
Good
(9 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed OR 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Design Zimmer

Deluxe Design Zimmer

Deluxe Design Zimmer

9.0 out of 10
Wonderful
(10 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

7.4 out of 10
Good
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Single Bed, 1 Single Sofa Bed and 1 Double Bed OR 1 Single Bunk Bed and 2 Single Beds

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About the area

Lucerne

A stay at Hotel Monopol places you in the heart of Lucerne, steps from Museum Sammlung Rosengart and The Swiss Path. .This hotel is 0.1 mi (0.2 km) from KKL Lucerne and 0.2 mi (0.2 km) from Modern Art Museum.

What's nearby

  • Chapel Bridge - 3 min walk - 0.3 km
  • Jesuit Church - 3 min walk - 0.3 km
  • KKL Lucerne - 3 min walk - 0.3 km
  • Lucerne Town Hall - 5 min walk - 0.4 km
  • Lake Side Promenade - 9 min walk - 0.8 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 2 min walk
  • Zurich Airport (ZRH) - 67 min drive

Restaurants

  • ‪Heini - ‬2 min walk
  • ‪JOE & THE JUICE - ‬3 min walk
  • ‪Tibits - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Hotel Monopol

Hotel in Lucerne with bars and a nightclub
Hotel Monopol offers 79 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 79 air-conditioned rooms featuring minibars and espresso makers. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a nightclub or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink at one of the 4 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lucerne? This hotel has 689 square feet (64 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hotel Monopol has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 35 per night); reservations required
  • Street parking available
  • Onsite parking available only on request
  • Uncovered parking on site (CHF 35 per night)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: CHF 25 to 30 for adults and CHF 15 to 30 for children
  • 4 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Nightclub

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 689 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1899
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: CHF 100
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 5 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 80.0 per day
Cribs (infant beds) are available for CHF 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children
  • Uncovered self parking fee: CHF 35.00 per night
  • Nearby parking fee: CHF 35 per night (1148 ft away)
  • Pet fee: CHF 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CHF 100 (subject to availability)
  • Late check-out fee: CHF 100 (subject to availability)
  • Crib (infant bed) fee: CHF 30.0 per night
  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Lucerne Mobility Ticket Guest Card is available at this property and includes use of public transportation (buses and trains; excludes boats) in the town of Lucerne during stay.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Monopol
Hotel Monopol Lucerne
Hotel Monopol Hotel
Monopol Hotel
Monopol Lucerne
Monopol Swiss q Lucerne
Hotel Monopol Lucerne
Hotel Monopol Hotel Lucerne

Hotel Monopol Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 342 out of 710 reviews
Rating 8 - Good. 216 out of 710 reviews
Rating 6 - Okay. 94 out of 710 reviews
Rating 4 - Poor. 35 out of 710 reviews
Rating 2 - Terrible. 23 out of 710 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 3 nights in Dec 2025

10/10 Excellent

Dileep

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2025

8/10 Good

Hong

Stayed 2 nights in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good at The Monopol

Great suite Great location Great staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Joy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Victoria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Mouse in our room
Stayed 1 night in Sep 2025

10/10 Excellent

Laurie

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our time there was fantastic!
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large Lovely clean rooms. Comfortable beds Very convenient location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Himanshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Location very convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms close to everything. Great area for shops , train, and buses. Would definitely stay again ! Beautiful hotel!
Stayed 3 nights in Aug 2025

10/10 Excellent

miki, Herzelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near KKL and SBB
Stayed 2 nights in Aug 2025

10/10 Excellent

mingyur

Stayed 1 night in Aug 2025

10/10 Excellent

Murray

Stayed 2 nights in Aug 2025

6/10 Okay

Susan

Stayed 2 nights in Aug 2025

10/10 Excellent

Paolo, Conroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and the breakfast was pretty good. Also having ac in the room is a great plus during the summertime. Great location, it’s right next to the train station and the pier so you can go around places pretty easily.
Stayed 2 nights in Aug 2025

8/10 Good

Youli

Stayed 1 night in Aug 2025

10/10 Excellent

harinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have always stayed at Monopol when we go to Lucerne. The proximity to the train and the lake is superb. The reception staff were very personable. Even though I always consider Lucerne hotels to be quite expensive, I got a same day deal that pleased me. And the AC during this heat wave was needed and excellent!
Stayed 1 night in Aug 2025

8/10 Good

Darice Green

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Carpet was dirty. Have photos but cannot upload. Staf very nice. Wifi was spotty.
Stayed 3 nights in Aug 2025

10/10 Excellent

Murali

Liked: Cleanliness, staff & service, property conditions & facilities
Good room space, air conditioned, clean beds and great humble staff
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Jul 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unbeatable location next to Lucerne Station and Tourist Office.We had a Junior Suite (419) which was large but rather tired with many stains on the carpet and poorly lit - no ceiling lights and only 2 free standing lamps in seating and cupboards area. Newly refurbished bathroom with excellent lighting and good bath/shower together with 2 sinks. Pretty poor breakfast for CHF25 with consistently overcooked scramble eggs.
Stayed 7 nights in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The exterior and interior decor is classy. The proximity to the train station and waterfront is perfect for visitors. The breakfast buffet was outstanding. ORANGE JUICE was the best I have ever had! Please send praise and compliments to Natasha and Angela who service the breakfast buffet. Smiles, friendly service means so much to us as travelers. Merci and Danke!
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
There was 8 off us in our group with 4 rooms. A couple of the rooms seemed a little more updated but they were all fine. Our blind did not work in our room but not a big issue. The breakfast buffet offered hot and cold choices. It was very good!! The location right next to the train station was perfect and the main area of town was an easy walk! If we come back to Lucerne we will stay there I again.
Stayed 3 nights in Jul 2025