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Great accommodation — modern, clean, and very spacious. Both the room and bathroom offered more space than you usually find in a hotel. I appreciated the high-quality, spotless materials (bed sheets, mattress, pillows, towels, etc.). Breakfast was not huge in variety (but all you need), but everything provided was fresh and of excellent quality. The location is also perfect, close to the city center and many restaurants.

Spa Bereich sehr gut. Frühstück sehr gut. Abendessen teils-teils gut. Bedienung gut. jedoch Personen abhängig.

I booked 1 room in Hotel Sonnenhof on 16th February, via Hotels.com, for a stay commencing on 28th May. Hotel sent me a message on 27th May that I was not in Hotel Sonnenhof in Timelkam, but at an apartment in Lenzing, 4.5km further away. No pre-warning was given, no rationale for the change in location, no option to cancel or reduction in rate was offered. I was very upset when I received the message on 27th May (the day before I was due to stay at the hotel). It was really inconvenient to be in a different location from my friend, and required that I drive back and forth from Timelkam to Lenzing multiple times. As I was only informed the day before the stay was due to start, I had no option to cancel and rebook elsewhere as nothing else was available. In addition, the apartment was in a poor location, not of a good quality, and the kitchen crockery was incomplete. The hotel reception was very slow to respond to communication, and only available in the mornings. Do not stay here - very poor service.

Great hotel. Fantastic breakfast.

The instructions about getting inside, parking, creating keys are not intuitive. Bathroom was attached to room to extent that there was privacy. No lock on bathroom door either. No separate light of bathroom.

Everything was 10/10. Reception staff and restaurant staff at breakfast all amazing.