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Quality Inn & Suites East Syracuse - Carrier Circle

2.5 star property

Photo gallery for Quality Inn & Suites East Syracuse - Carrier Circle

Exterior
Free daily continental breakfast
Desk, free WiFi, bed sheets
Lobby
Free daily continental breakfast

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

View map
6555 OLD COLLAMER ROAD SOUTH, BLDG A, East Syracuse, NY, 13057
  • Destiny USA
    ‪9 min drive‬
  • Syracuse University
    ‪10 min drive‬
  • JMA Wireless Dome
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Randolph House Hotel, Trademark Collection by Wyndham

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.5 out of 5, Good, (860)
The price is AU$171
for 1 room
includes taxes & fees
26 Aug - 27 Aug
Randolph House Hotel, Trademark Collection by Wyndham

About the area

East Syracuse

When you stay at Quality Inn & Suites East Syracuse - Carrier Circle in East Syracuse, you'll be near the airport, within a 10-minute drive of Syracuse University and Destiny USA. .This hotel is 6.6 mi (10.6 km) from JMA Wireless Dome and 9.8 mi (15.7 km) from New York State Fairgrounds.

What's nearby

  • Destiny USA - 9 min drive - 10.8 km
  • Syracuse University - 10 min drive - 8.3 km
  • Landmark Theatre - 10 min drive - 9.4 km
  • Armory Square - 11 min drive - 9.7 km
  • JMA Wireless Dome - 11 min drive - 9.0 km

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Taco Bell - ‬12 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Quality Inn & Suites East Syracuse - Carrier Circle

Hotel in East Syracuse with free breakfast and a 24-hour business center
Quality Inn & Suites East Syracuse - Carrier Circle offers 88 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Make yourself at home in one of the 88 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and desk chairs, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a television in a common area. This hotel also features a banquet hall and a vending machine.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Hardwood flooring in room
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Inn
Quality Inn East Syracuse Carrier Circle
Quality Inn Suites East Syracuse Carrier Circle
Quality Inn & Suites East Syracuse - Carrier Circle Hotel

Quality Inn & Suites East Syracuse - Carrier Circle Reviews

Reviews

6.4
Rating 10 - Excellent. 171 out of 731 reviews
Rating 8 - Good. 150 out of 731 reviews
Rating 6 - Okay. 147 out of 731 reviews
Rating 4 - Poor. 128 out of 731 reviews
Rating 2 - Terrible. 135 out of 731 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Quindara, Syracuse

Liked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

Bridget

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, I noticed the outside was lacking upkeep and maintenance. Once assigned a room, we were told to access that “wing” by another entrance further down the parking lot. This tiny, unmarked, and dilapidated entrance wasn’t lit or supervised, and served as the smoking area for staff. We got to our room after seeing stained carpeting, hallway furniture, and buckets in the hall catching leaks. In our room, we found a chair on one of the beds, the heater taken apart, and a boxed heater in the corner. We were in a rush to get to grad activities, so we were changing clothes when two men unlocked our door and entered. They said we weren’t supposed to occupy that room and asked to remove the new heating unit, so we let them. They told us our unit didn’t work so to just open the window. The shower nonskid mat was covered in mildew and there was hardly any toilet paper. The rooms had no insulation (and our heating/cooling didn’t work) so it was loud throughout our stay. The toilet ran off and on, making a loud and disruptive sound. I shared this with the front desk and was assured a manager would contact me and adjust my bill as a courtesy. Never heard a thing. I’ll avoid Quality Inns from here on.
Stayed 3 nights in May 2025

2/10 Terrible

Michelle

Stayed 3 nights in May 2025

6/10 Okay

Donna

Liked: Staff & service
Stayed 3 nights in May 2025

6/10 Okay

Deborah

Liked: Cleanliness
Disliked: Staff & service

Get what you pay for

I want to give a good review, but I can't. We booked this hotel several months in advance for a college graduation. There were no issues posted at that time and no issues sent to us prior to check in....We checked in and nothing was said at the front desk, but apparently the AC was out and we only knew that because of random signs taped on the hallways. So we had no AC for our stay. But to add to it, the indoor pool was out of commission. This normally would not bother me, but the room we were given was a view of the pool area.....now an empty pool and a bunch of tvs, mattresses and other stuff they look to be getting rid of. On a positive note, the room was nice, as was the bathroom. The bed was comfortable. However, that was it....we had no room service in 3 days to empty garbage, our room was so warm, I could not sleep and we had to keep the window curtains closed because our view was an empty pool and whatever they were getting rid of. I want to give a positive review, but I can't. I'm still recovering from lack of sleep.
Stayed 4 nights in May 2025

2/10 Terrible

Augusta

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Koren

Liked: Cleanliness, staff & service
It smelled amazing, but there are renovations be
Stayed 2 nights in May 2025

6/10 Okay

Donald

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room that the toilet didn't flush properly, the shower had horrible water pressure. The other guests would talk at a loud level in the early morning hours. The staff ignored the do not disturb sign and entered the room anyway.
Stayed 4 nights in May 2025

2/10 Terrible

Carolyn

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very run down and is in dire need of renovation. The entire building was without hot water on 5/9/25. My room which was accomodating 4 people was provided with only 2 bath towels, 2 hand towels and one face cloth. When asked the front desk for 2 more bath towels, I was provided with 5 hand towels and told that tomorrow i could get bath towels. No water is provided in rooms. Coffee at continental breakfast was that of colored water.
Stayed 2 nights in May 2025

2/10 Terrible

amber

Travelled with family
Disliked: Amenities, property conditions & facilities
The property should not be renting rooms, the rooms were in terrible shape, most things did not work and everything very run down.
Stayed 2 nights in May 2025

6/10 Okay

Nicole

Stayed 2 nights in May 2025

4/10 Poor

Diane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here- remove from hotels.com

Poor quality hotel. No hot water. No air conditioning. Beds had hair in it. Room did not have a window that opened to the outdoors, so it was stale and stuffy. Pool was empty, surrounded by mattresses and tvs. Could not shower before attending college graduation. No compensation offered for terrible conditions.
Stayed 2 nights in May 2025

6/10 Okay

Peter

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is dated and in disrepair. Walking down the hallway, many of the rooms were locked with a bracket and padlock. You can tell the property is being worked on but I did not see active construction happening. The breakfast is extremely modest with cereal, a waffle maker, yogurt and hard boiled eggs in a refrigerator. I has hoping for a hot breakfast like scrambled eggs and sausage. The property is good for an essentials trip but I would not say family friendly.
Stayed 3 nights in May 2025

8/10 Good

Brent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I've been a guest for a while now and I have to deal with a $100 deposit every time
Stayed 1 night in Apr 2025

6/10 Okay

Miranda

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Linda

Travelled with family
Liked: Staff & service
Nothing unique. Hallways look like a prison. Room is pleasant. TV does not work. Staff is helpful. Breakfast a disaster: no fresh coffee unless you want to wrestle with a machine. No smell of fresh-brewed. Bagel stale. Waffle forgettable but makes you wish you had back the time it took to make it.
Stayed 1 night in Apr 2025

8/10 Good

Sandra

Travelled with family
Stayed 5 nights in Apr 2025

10/10 Excellent

Brent

Stayed 2 nights in Apr 2025

8/10 Good

Ella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 4 nights in Apr 2025

10/10 Excellent

Melvin

Stayed 1 night in Apr 2025

4/10 Poor

SanDee

Disliked: Cleanliness, amenities, property conditions & facilities
Elevator didn’t work, AC wasn’t working, very dated room. Okay for a night but wouldn’t choose it again.
Stayed 1 night in Apr 2025

6/10 Okay

Jasmine

A lot construction work going couldn’t use all amenities
Stayed 1 night in Apr 2025