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We were just passing through and needed a place to stay for the night. The front desk staff were so friendly and helpful. the room was clean with just some minor stains on the sofa. The staff were helpful and got us an extra pillow when we asked. If you need a dark room to sleep, bring a sleep mask. I forgot mine and it was a bit bright, but I was still able to sleep. Just some information to help prepare someone, not a complaint at all! This hotel is close to everything we needed for the night and next morning, which was super helpful. We were also glad that the breakfast was more than cereal and bread! Having protein options for breakfast meant we didn't have to go buy breakfast. We'll stay there again if we're going through Council Bluffs. It was an excellent experience.

Room was clean and comfortable. Breakfast was good.

I expected a comfy bed and warm shower after a long day. Right? Like back to the basics. I think there are some glitches that are off with this “Double Tree”. Sincerely think the staff do their best with half-ass mechanical system.No hot water.

Hotel staff was wonderful as always. Room was clean and very quiet.

A dated property that has been kept up. Popcorn ceilings. Good Location if you deal with West Omaha. Easy Parking. Breakfast was cold. Front Desk Staff friendly. The closet was pegs on the wall with hangers.

Our 2nd stay at this location. Room was clean and comfortable, the check in was fast and easy. Only issue was during the complimentary happy hour one of the staff that took our order said it was only good for one drink on the menu. No other choices. He/she/they/them then made a smart @ss comment saying that “it’s the only choice- get over it—-it’s free”. Being a bit intoxicated already I wasn’t in the mood to complain but the comment was not necessary. So if I wasn’t so intoxicated it likely wouldn’t have been pretty—- so despite the staff member being a dooshBag our stay was pretty amazing.