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Aparthotel

Numa Düsseldorf Artol

Photo gallery for Numa Düsseldorf Artol

Interior entrance
Large Studio, Kitchenette, Balcony
Small Room - Single Bed
Large Studio, Kitchenette, Balcony | Terrace/patio
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Breakfast available

Explore the area

View map
Kaiserstrasse 20, Düsseldorf, NW, 40479
  • Place, NRW-Forum Düsseldorf
    ‪6 min walk‬
  • Place, Tonhalle Duesseldorf
    ‪6 min walk‬
  • Place, Konigsallee
    ‪10 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪9 min drive‬

Room options

View all photos for Small Room - Single Bed

Small Room - Single Bed

Small Room - Single Bed

  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Small Room

Small Room

Small Room

  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Studio with Kitchenette

Medium Studio with Kitchenette

Medium Studio with Kitchenette

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Studio, Kitchenette, Balcony

Medium Studio, Kitchenette, Balcony

Medium Studio, Kitchenette, Balcony

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Studio with Kitchenette

Large Studio with Kitchenette

Large Studio with Kitchenette

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Large Studio, Kitchenette, Balcony

Large Studio, Kitchenette, Balcony

Large Studio, Kitchenette, Balcony

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for XL Studio, Kitchenette and Sofa Bed

XL Studio, Kitchenette and Sofa Bed

XL Studio, Kitchenette and Sofa Bed

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Düsseldorf

With a stay at Numa Düsseldorf Artol, you'll be centrally located in Düsseldorf, within a 10-minute drive of Messe Düsseldorf and Merkur Spiel-Arena. .This aparthotel is 0.3 mi (0.5 km) from Hofgarten and 0.3 mi (0.6 km) from Museum Kunstpalast.
View more Aparthotels in DüsseldorfOpens in a new window

What's nearby

  • Museum Kunstpalast - 6 min walk - 0.5 km
  • NRW-Forum Düsseldorf - 6 min walk - 0.5 km
  • Tonhalle Duesseldorf - 6 min walk - 0.6 km
  • Konigsallee - 10 min walk - 0.9 km
  • Rhine Promenade - 14 min walk - 1.2 km

Getting around

  • Sternstraße Tram Stop - 2 min walk
  • Düsseldorf Volksgarten Station - 5 min drive
  • Düsseldorf Intl. Airport (DUS) - 14 min drive

Restaurants

  • ‪Hitchcoq - ‬4 min walk
  • ‪Asia Wok Hung Lan - ‬4 min walk
  • ‪Rossini - ‬1 min walk
  • ‪Lili's Bar - ‬3 min walk
  • ‪Fox Bistro - ‬5 min walk

About this property

Numa Düsseldorf Artol

Aparthotel in Düsseldorf
Numa Düsseldorf Artol offers 66 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided weekly.

Stay in one of 66 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided weekly.
Make use of convenient amenities, which include complimentary wireless internet access and complimentary use of a nearby fitness facility.
To-go breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and luggage storage.
To-go breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Children stay free (see details)
  • Free cot

Food and drink

  • Coffee/tea maker
  • Electric kettle

Dining

  • Breakfast to-go available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 19 for children

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch Smart TV with digital channels

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Iron/ironing board on request
  • Luggage storage
  • Safe
  • Virtual front desk
  • Weekly housekeeping

Location highlights

  • In the city centre
  • Near a metro station
  • Near the airport
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 6 floors
  • 66 units
  • Built in 1951
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Lock the doors

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately EUR 19 for adults and EUR 19 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Düsseldorf Excelsior
Düsseldorf Hotel Excelsior
Excelsior Düsseldorf
Excelsior Düsseldorf Duesseldorf
Excelsior Düsseldorf Hotel
Excelsior Hotel Düsseldorf
Hotel Düsseldorf Excelsior
Hotel Excelsior Düsseldorf Duesseldorf
Novum Excelsior Düsseldorf Duesseldorf
Novum Excelsior Düsseldorf
Hotel Excelsior Düsseldorf
Novum Hotel Excelsior Düsseldorf Düsseldorf
Novum Excelsior Düsseldorf Düsseldorf
Novum Excelsior Düsseldorf
Hotel Novum Hotel Excelsior Düsseldorf Düsseldorf
Düsseldorf Novum Hotel Excelsior Düsseldorf Hotel
Hotel Novum Hotel Excelsior Düsseldorf
Hotel Excelsior Düsseldorf

Numa Düsseldorf Artol Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 168 out of 569 reviews
Rating 8 - Good. 260 out of 569 reviews
Rating 6 - Okay. 92 out of 569 reviews
Rating 4 - Poor. 35 out of 569 reviews
Rating 2 - Terrible. 14 out of 569 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

nicola jayne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and a good size with balcony on 5th floor. Breakfast was filling and around 15 min walk to main station, old town and the Rheine
Stayed 4 nights in Oct 2025

10/10 Excellent

ming hei

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
24/7 whatapp reply is really helpful in foreign country
Stayed 5 nights in Oct 2025

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed and pillows were super comfy, spacious and well-kept all around. Shower drain was clogged initially, but staff helped us fix it and it was fine after. Great value stay overall!
Stayed 6 nights in Jun 2025

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great accessories in each room - Nespresso coffee machine among a few others.
Stayed 2 nights in Feb 2025

4/10 Poor

Adam

Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Travis

Stayed 1 night in Jul 2023

10/10 Excellent

F.L Rodrigues

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

8/10 Good

JOHN

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Wesley, Ann Arbor

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good price x benefit balance. Excellent location, nearby parking lots and train station, also located to a very nice neighborhood with night life. Good for families also.

8/10 Good

Tirso

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

2/10 Terrible

V.K.

Stayed 1 night in Sep 2022

8/10 Good

Azi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Marilyn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible EXperience

My Stay was horrible . Check in too way too much time . I paid around 700 dollars for a scam of a place, The menu for the breakfast did not reflect actuality , no AC. No net on the windows in case you want to open them .Customer service was not very helpful either . If you are looking for a do it yourself overpriced hotel , book this place , Your room is never cleaned and you have to get all your amenities by yourself. No front desk the lobby looks like it's in construction
Stayed 2 nights in May 2022

4/10 Poor

Verified traveller

Business traveller, Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Wrong selection

No turndown service, beds were uncomfortable, the location was not optimal. Check-in service is a bit of a hassle.
Stayed 4 nights in Oct 2021

8/10 Good

Ewelina

Liked: Staff & service, room comfort
A bit dated hotel, close to city centre
Stayed 1 night in Aug 2020

4/10 Poor

Troy

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Worst hotel in very long time

This supposedly 3 star hotel is probably one of the worst I have stayed in given the price and location. Price was over double of what it should of been. I was downgrade due to renovations but the hotel had ample opportunity to message me well ahead with this information. Room hasn’t been touched since the 80s. Lost room with not a lot of headroom and a pole in the middle of room next to the bed. TV didn’t work. Wireless average or below. I was offered a free breakfast (12 euro) so hardly anywhere near the compensation that should have been given. Steer clear of this charlatan.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel.only10 mins walk from centre and literally across the road from the tram stop and underground. Very helpful staff on reception. Lovely breakfast and waitress staff. Cleaners do bare minimum in room. We keep our room tidy anyway but Could of done with a dust each day. Would benefit with tea and coffee in room and some plain water as only sparkling available. Beds are soooo comfy 😍😍
Stayed 3 nights in Dec 2019

6/10 Okay

Catherine

Stayed 3 nights in Dec 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location next to metro station and near a tram stop. Bar area was OK and staff were good. Room was big but dated with dirty carpet. Bathroom.... The shower cubicle was covered in thick black mould and grime.... I have stayed all over the world and never seen a shower cubicle in such a state.... It was that bad that my daughter refused to use it.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Stayed there for 8 nights. Every morning i complained about the fact the water at shower was cold. No fix, and they were not even apologetic. Bad pillows. Good location, particularly if you are going to Messe.
Stayed 8 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
The front desk man, Vlad, was the best front desk hotel staff I’ve ever met. Very friendly and informative.
Stayed 1 night in Sep 2019