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The rooms were clean, but the first room I was in was a little small, the TV was small, and I could not figure out the toilet flush initially, it's not your normal typical toilet flush. Finally figured it out. The second room I got as I added an extra day was nicer, so my guess is not all rooms are consistently nice. Good luck. I am a solo traveler so it wasn't a bad experience at all, just a little different than my previous hotel stays. This place must be big because there are so many rooms and is a kind of maze with many corners to turn, going upstairs, going downstairs to get to your room. The restaurant and bar are amazing! For this reason I would not recommend it to a family.

The location and staff were fine, but the bed completely ruined my stay. The mattress was unbelievably hard—so hard that it honestly felt like sleeping on the floor. I understand some people like a firm bed, but this had almost no cushioning at all. I woke up sore and uncomfortable, and it made it difficult to get a good night’s sleep. A hotel bed should be comfortable, and unfortunately this one was anything but.

This is a great hotel with central location! Definitely recommend. The staff was very nice too

Classed as a 5 star but doesn't meet the required expectations.

It was family friendly, clean and comfortable.

Clean and very comfortable. Staff very warm and helpful. Couldn’t fault.