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Hetland Hall Hotel

4.0 star property

Photo gallery for Hetland Hall Hotel

Exterior
Solway Suite
Restaurant
Deluxe Family Room
Solway Suite | Bathroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View map
Hetland Hall Hotel, Dumfries, Scotland, DG1 4JX
  • Dino Park
    ‪4 min walk‬
  • Caerlaverock Wetland Centre
  • Caerlaverock Castle
    ‪16 min drive‬
  • Carlisle (CAX)
    ‪42 min drive‬

Room options

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

10.0 out of 10
Exceptional
(12 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double/ Twin Room

Superior Double/ Twin Room

Superior Double/ Twin Room

9.8 out of 10
Exceptional
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Penthouse

Penthouse

Penthouse

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double/ Twin Room

Classic Double/ Twin Room

Classic Double/ Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Solway Suite

Solway Suite

Solway Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Eden Suite

Eden Suite

Eden Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double/ Twin Room

Superior Double/ Twin Room

Superior Double/ Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Dumfries

With a stay at Hetland Hall Hotel in Dumfries, you'll be a 4-minute walk from Dino Park and within a 5-minute drive of Ruthwell Cross. .This hotel is 7.4 mi (11.9 km) from Dryfesdale Lodge Visitor Centre and 7.5 mi (12.1 km) from Lochmaben Castle.

What's nearby

  • Dino Park - 4 min walk - 0.4 km
  • Ruthwell Cross - 5 min drive - 6.9 km
  • Dalscone Farm Fun - 11 min drive - 15.3 km
  • Dumfries Ice Bowl - 14 min drive - 19.2 km
  • Caerlaverock Castle - 16 min drive - 20.8 km

Getting around

  • Annan Station - 9 min drive
  • Carlisle (CAX) - 35 min drive

Restaurants

  • ‪Solway Gate Table Table - ‬8 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Drummuir Farm - ‬5 min drive
  • ‪The 'fechan Diner - ‬11 min drive
  • ‪The Manor Country Hotel - ‬11 min drive

About this property

Hetland Hall Hotel

Hotel in Dumfries with free breakfast and a 24-hour front desk
Hetland Hall Hotel offers 30 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Dumfries hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 30 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include a picnic area and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Hetland Hall Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per stay

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: GBP 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hetland Hall Hotel Dumfries
Hetland Hall Dumfries
Hetland Hall
Hetland Hall Hotel Hotel
Hetland Hall Hotel Dumfries
Hetland Hall Hotel Hotel Dumfries

Hetland Hall Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 342 out of 448 reviews
Rating 8 - Good. 75 out of 448 reviews
Rating 6 - Okay. 22 out of 448 reviews
Rating 4 - Poor. 6 out of 448 reviews
Rating 2 - Terrible. 3 out of 448 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing value and quality

Amazing place I was really impressed with the quality of the room and the food. To be fair I was not expecting such a quality stay for the price as I used both Travelodge and premier inn most weeks and and they charge far more for less quality
Stayed 1 night in Jun 2025

2/10 Terrible

Chris

Business traveller
Disliked: Amenities, property conditions & facilities
Too late for dinner too early for breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly enjoyed our stay. Fabulous room. Lovely hotel inside (could use a bit of TLC on outside, but I'm sure the group will sort this). We didn't have lunch/dinner, but enjoyed a lovely meal at a private function and very much enjoyed our breakfasts over two days. The staff were very helpful whenever we asked for anything. My wife remarked on how clean the place was (dust free was the term she used). Lovely grounds and far enough away from busy road to be quiet. All in all, very enjoyable stay and would stay there again when I'm in the area.
Stayed 2 nights in Jun 2025

6/10 Okay

Julie, Flagstaff

Travelled with family, Travelled with group
While staying at the hotel, a medication went missing- my chemotherapy drug. I shared this with the manager but there was no resolution.
Stayed 3 nights in May 2025

10/10 Excellent

Denise

Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed a couple of times on business now, I can’t fault it, excellent rooms and even better food. Way better than your standard hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

All clean and nice in the room, staff were pleasant
Stayed 1 night in May 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated, clean, spacious, attentive staff and excellent menu!
Stayed 1 night in May 2025

2/10 Terrible

James

Stayed 1 night in May 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and food.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent and what was particularly helpful is how the menu is set out, e.g. a separate page setting out all the gluten free items.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Great hotel! Very nice room that was well decorated and clean. The Hotel and grounds were well maintained. The staff were friendly and helpful. The restaurant food was very good. Definitely on my list for another stay.
Stayed 4 nights in May 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

10/10 Excellent

Alastair

Stayed 1 night in May 2025

6/10 Okay

Andrew

Travelled with family
Disliked: Staff & service
Not asked if we had stayed before not told the breakfast protocol Evening meal not given menus or plates taken away the staff were too involved setting up for a wedding
Stayed 1 night in May 2025

8/10 Good

R J

Lovely building but average stay

Nice hotel, but not top class. Would have been nice to have water in the bedrooms (even tap water would be fine). Somewhere to put your suitcase would also be helpful. Food was average
Stayed 1 night in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Helen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot to stop on our way to the ferry. Rooms were huge and really comfy and breakfast was amazing. Could do with a little attention to inroom facilities as coffee/sugar etc wasn’t topped up before arrival and TV remote didn’t work properly but didn’t spoil our stay. Would definitely stay again and recommend
Stayed 1 night in May 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Arthur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be a winner

Hetland Hall is an impressive building located in beautiful grounds. Check in was extremely welcoming and this was symptomatic of service throughout our stay. Our room was large, clean and comfortable. The decor is, though, a little bling for my taste . I was disappointed that the Netflix button on the TV remote did not in fact result in bringing up Netflix! That said everything else in the room worked. The bathroom was spotless and the watering can shower was fantastic (although no shelving for washbag etc). The main factor that disappointed was the food offering - both at dinner and breakfast. Same issue with each - portion size was very meagre and at breakfast the scrambled eggs and black pudding (as well as being very meagre) were massively overdone to the point of being inedible. They also got my breakfast order wrong. No checked at dinner or breakfast of everything was ok. If the hotel can sort out portion size and cooking then it's going to be a winner.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely night away

Really good sized family room with comfortable beds. Lovely decor. Staff were really helpful and attentive and the food was lovely.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel.

We had a lovely stay at Hetland Hall. The hotel was clean, staff were friendly & helpful, food was great and the room was amazing. We got upgraded to a suite which made the trip even better. Will definatley be returning.
Stayed 1 night in Apr 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Good comfortable stay Maybe needs some attention to detail. Bathroom window clearly damp and badly marked/ dirty. Needed cleaned.No hand soap to wash hands in bathroom.Had a room with 2 double beds but only 1 hot chocolate.Excellent breakfast but had to make on toast as informed chef was busy ! and missing promised portion of beans in full English.Also repair work to roof just outside our room which started before 9am. Bit noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Fiona

Stayed 1 night in Apr 2025