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Hotel Akwa Palace

4.0 star property

Photo gallery for Hotel Akwa Palace

Garden
Junior Suite (Suite Junior)
Outdoor pool, open 6:00 AM to 6:00 PM, pool umbrellas, pool loungers
Senior Suite (Suite) | Bathroom
Senior Suite (Suite)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Free airport shuttle
  • Gym
  • Room service

Explore the area

View map
920 Boulevard De La Liberte, Douala, 4007
  • Place, Cathedral of Saints Peter and Paul
    ‪11 min walk‬
  • Place, Port of Douala
    ‪3 min drive‬
  • Place, Douala Grand Mall
    ‪5 min drive‬
  • Airport, Douala (DLA-Douala Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Suite Junior)

Junior Suite (Suite Junior)

Junior Suite (Suite Junior)

  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Senior Suite (Suite)

Senior Suite (Suite)

Senior Suite (Suite)

  • 53 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

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About the area

Douala

A stay at Hotel Akwa Palace places you in the heart of Douala, steps from Eko Market and 8 minutes by foot from Cathedral of Saints Peter and Paul. .This family-friendly hotel is 1.1 mi (1.7 km) from Espace Doual'art and 1.3 mi (2 km) from La Nouvelle Liberte.

What's nearby

  • Eko Market - 1 min walk - 0.0 km
  • Cathedral of Saints Peter and Paul - 11 min walk - 0.9 km
  • La Nouvelle Liberte - 3 min drive - 2.1 km
  • Port of Douala - 3 min drive - 2.4 km
  • Douala Grand Mall - 5 min drive - 5.2 km

Getting around

  • Douala (DLA-Douala Intl.) - 30 min drive

Restaurants

  • ‪Saga africa - ‬1 min walk
  • ‪kadjidja - ‬2 min walk
  • ‪Les Glaciers Modernes - ‬5 min walk
  • ‪La Reine - ‬4 min walk
  • ‪le fouquet - ‬6 min walk

About this property

Hotel Akwa Palace

Family-friendly hotel with 3 restaurants and airport shuttle service
Hotel Akwa Palace offers 184 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Douala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in January 2022.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 184 air-conditioned rooms featuring minibars and flat-screen televisions. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and a steam room. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Le Tournebroche, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Douala? This hotel has 1830 square feet (170 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A hosted evening meal is available for a surcharge daily (reservations required).
Le Tournebroche - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Le TSA - This poolside cocktail bar specializes in Fusion cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
Le Bistro - This bistro specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; XAF 12,500 for adults and XAF 7,500 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of XAF 28; reservation required
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Le Bistro
  • Le Tournebroche
  • Le TSA

Things to do

  • 24-hour health club
  • Books
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Library
  • Mini golf
  • Outdoor pool
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,830 square feet of conference space
  • 8 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Renovated guestrooms - January 2022
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: XAF 4000.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately XAF 12500 for adults and XAF 7500 for children
  • Hosted evening meal: XAF 28

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Long-term renters welcome
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Akwa Hotel
Akwa Palace
Akwa Palace Douala
Akwa Palace Hotel
Hotel Akwa Palace
Hotel Akwa Palace Douala
Hotel Akwa Palace Hotel
Hotel Akwa Palace Douala
Hotel Akwa Palace Hotel Douala

Reviews

Hotel Akwa Palace Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 58 out of 149 reviews
Rating 8 - Good. 60 out of 149 reviews
Rating 6 - Okay. 17 out of 149 reviews
Rating 4 - Poor. 9 out of 149 reviews
Rating 2 - Terrible. 5 out of 149 reviews

Reviews

10/10 Excellent

Constant

Stayed 3 nights in Jun 2025

6/10 Okay

Desmond

Liked: Cleanliness, staff & service
The staffs were polite and welcoming but the hotel can do better with regards to upgrading their rooms
Stayed 1 night in May 2025

10/10 Excellent

CHUKWUKA SEAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good and no complains
Stayed 1 night in Apr 2025

8/10 Good

Bassirou

Stayed 1 night in Apr 2025

4/10 Poor

Chris

I stayed there twice within a week, staying in three different rooms. The best thing about the hotel is the rooms: they are clean, relatively modern and a fair size. The rooms facing the pool are quiet. The shuttle to and from the airport is free. The were several things that weren’t so good: On my second stay I arrived at 7.30pm to be told that the hotel is full. It eventually transpired that they were still cleaning some rooms, presumably due to some customers being allowed extremely late checkouts despite those rooms being sold for the following night. I eventually got a room after standing at reception for 1 hour and 20 minutes. I suggested that some compensation might be in order but they only offered a free drink ($3!). It was later increased when I complained to the manager. The aircon in one room didn’t work well. On the first stay , the airport pick up didn’t show up despite reconfirming it the day before, so I had to take a local taxi to the hotel at night time. There’s quite a lot of traffic noise from the street side of the hotel. One morning there was only a trickle of running water for several hours, but that might not be the hotel’s fault. Some rooms safely deposit boxes are key operated. They only provide the key if you sign that you will re-imburse them US$750 if you lose the key which is outrageous and more than my valuables are worth!
Stayed 1 night in Feb 2025

4/10 Poor

Shuo

Business traveller
Disliked: Room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Theodore

Stayed 2 nights in Dec 2024

10/10 Excellent

Haffiz

Stayed 3 nights in Dec 2024

10/10 Excellent

Franco, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consider including the buffet breakfast in the breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Great place to live. Very safe!
Stayed 1 night in Jun 2024

10/10 Excellent

mireille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very kind and ready to help
Stayed 3 nights in Apr 2024

8/10 Good

HYGINUS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was great
Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to live when coming home from abroad !
Stayed 1 night in Nov 2023

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to live while in Cameroon!
Stayed 2 nights in Apr 2023

10/10 Excellent

Henri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Beautiful pool, airport shuttle. A bit hectic around the facility.
Stayed 2 nights in Apr 2023

10/10 Excellent

Chika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Constant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Akwa Palace for 7 nights. Beautiful hotel, for me the best in Douala right now. Friendly and very helpful staff. Good service and the room was clean with a lot of amenities. I will definitely come back. Shout out to Donald from the cleaning service.
Stayed 2 nights in Aug 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and Staff are awesome! I would recommend to anyone wanting peace and comfort.
Stayed 10 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

timothy

In my earlier I review I meant to add; the Hotel didn't have a record of my Expedia booking. They sorted it out, but it could have been tricky. I had printed out the receipt of my Expedia payment, and it was lucky I'd done so. Really helped unravel the problem.
Stayed 3 nights in Jan 2022

6/10 Okay

timothy

Liked: Cleanliness, staff & service
The word that sums up the Akwa Palace is "tired". The staff are super friendly and couldn't be more helpful, but of you're looking for a luxury experience this isn't it. Having said that, I haven't tried the other 4 star hotels in Douala. And Douala itself could hardly be described as a 4 star experience. I've traveled widely in sub-Sharan Africa and I can tell you that if you're expecting the same sort of experience as say, the Serena in Dar es Salaam, or the Norfolk in Nairobi, you won't find it here. And don't allocate too much time in looking around Doula, there really isn't a great deal to see.
Stayed 1 night in Jan 2022

10/10 Excellent

Ivo, Clementon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s well keep the stuff a very good
Stayed 3 nights in Dec 2021