Book Dorena hotels

Peaceful! Restaurant food is fantastic! The cabins and the inn make you feel relaxed and away from the world. Enjoying the sounds and smells of an awakening Spring on the Umpqua. This place is a cannot miss!

Professional, friendly and nice. Breakfast was good too

We thought the breakfast was good - cold and hot items (and well cooked), with a nice selection of juices, coffee, and cocoa. And the elevator made getting luggage to the second story a breeze.

Terrible Policy! Be aware of your booking. Double check your towns,cities,cancel policies! My son and I did not stay at the Best Western Cottage Grove and was charged for booking the wrong town. We were on way to Arizona, I pulled in at a rest area to book a room, I accidentally entered the wrong city, it was late. It was minutes, I noticed I put the wrong city we were traveling to once we got to the next exit. I asked for cancellation request right away through the AI travel rep in Hotels.com since it was late at night. The AI rep said it was through my credit card and processing nothing they can do at that moment. So we booked another room. Once we got home I notice that Best Western Cottage Grove charged me full price for a room we never touched, never stopped in that town! I reached out to Hotels.com they were great and she said would reach out to the property to ask for a refund, but this room had no cancellation policy. It was seriously a few minutes, innocent mistake. Hotels.com understood since I booked another room quickly, but the representative said it was up to the property to give me a refund. Hotels.com did reached out to the property and they refused to give a refund. Now a days it’s harder than ever to go anywhere! It’s more expensive for gas, food, lodging any other added fees expenses for families to go see family members in other states is ridiculous! I don’t even mind a cancellation fee but charge full price for a room I didn’t use is ridiculous!

Location not convenient to I-5.

The staff were highly unprofessional. They tried to kick me out because I asked for a refund because they put me in a different room type than what I paid for. Bri was argumentative in front of my child.