If rating solely on the front desk staff, who were pleasant, always helpful and accommodating, also on the shuttle service and convenience of the rental car return, I would rate it higher, but the hotel needs some upgrades; re-glazing of bathtubs, new bed linen, bathroom plumbing (some work better than others), replace or vacuum the hallway carpet, and add more choices at breakfast, even a variety of bagels would be nice. Wingate would be my 3rd choice because of the wonderful staff, but not my 1st the next time my family and I return to Detroit.