Compare Cheap Hotels in Kuwait

The Waldorf Astoria Doha Lusail is a stunning hotel with great facilities, but their front desk service and room management were incredibly disappointing. I specifically booked a King room, but when I arrived at 5:50 PM, I was told it was unavailable. Instead, they downgraded me to a handicap-accessible room, and it wasn't even ready until very late at night. To make it worse, the communication was nonexistent. I clearly told the front desk that my local Kuwaiti SIM was turned off and asked them to notify me via WhatsApp or text when the room was finally ready. They completely ignored this, called the deactivated number anyway, and never sent a message, leaving me waiting for hours. You expect a much higher standard of service and organization from a Waldorf Astoria.

Rooms were very clean and great service by the pool and restaurant

Excellent staff, clean rooms and a wonderful overall experience.

The hotel was very clean, the check-in process was fast and smooth, and the furniture looked new and modern. The staff were friendly, and everything was comfortable. I highly recommend staying here and would definitely come back.

Absolutely the best holiday and I have ever stayed at. The service, the staff, the amenities were exceptional. I will definitely be coming back to this hotel and I recommend it as one of the best hotels you can stay at.

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