Book Desaru hotels

Amazing everything - truly grateful

Nice looking resort that is situated very close to a private beach. Enjoyed the lush look of the resort. Breakfast was good with local delights like Roti Canai, Nasi Lemak, Dimsum. Staff were helpful and a treat to deal with. Some downsides: - There is sound leaking into the bedroom from the corridor. We heard people shouting outside our rooms at 12am. I would imagine better sound proofing would have been present in a 5 star hotel but apparently not. - The thermostat aircon in our room did not work as intended. The room takes a long time to cool and there is a big discrepancy in the temperature set on the touch panel VS actual temperature in the room. - The floor leading to the pool gets really hot as there's not much shade so beware if you're walking barefoot on the exposed tiles. - Swimming pool temperature is a tad hot. I wore an Apple watch and it measured the water temperature as 34C !? I understand it's relative to the sun & weather outside (which was scorching) but 34C is really hot and unpleasant to be in. It felt like a heated pool and it was more suitable for a cold/cooler country. The ideal temperature should be 27C to 30C so guests can cool off in the pool and not get sous vide instead. I think the downsides marred the overall experience and makes it feel like a 4 or 4.5 star hotel.

Loved the service, everything was smooth and well taken care of. The live performance was a great touch too. This isn’t my first time here and definitely won’t be my last. Thank you for the warm hospitality!

Okay

Excellent service, friendly staff.