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Breakfast was great. Staff are very multilingual and accommodating. Room was nice and bed was warm.

Room was very clean, couldn’t figure out how to use the air condition so we opened the window with the screen.

Internet was incredibly slow. Gym required a pass each time you used it, there was no water or cloth to wipe the equipment down. Everyone's sweat was just left on the equipment. When I asked for water at reception she told me to get it from the convenience store. It should be complementary. The shampoo smelt very toxic (like bleach), I believe it has been tampered with as when I took it to reception it was exchanged for shampoo that smelt like it should - it was very worrying and they didn't even apologise. Who knows what I washed my hair with, but it wasnt shampoo. I wouldn't stay here again.

Convenient location, excellent breakfast. Helpful staff.

A hotel this big and popular should at least have iron to offer. Also breakfast not good at all. Convenient area to stay at, close to most good places to visit and eat. But hotel it self very just average

My stay at Shilla Stay was excellent overall. The staff was welcoming and attentive, making me feel comfortable from the moment I arrived. The room was clean, modern, and thoughtfully designed, with everything well-maintained and easy to use. The only thing I felt was missing was a slightly larger table or workspace for setting up my computer and work materials. Aside from that, everything exceeded my expectations—especially considering the value for the price. Overall, it’s a fantastic option, and I would definitely stay here again.