I’m typically not one to rate low, however, felt extremely disappointed with my experience here. We asked reception several times for our room to be cleaned and the trash to be taken out… housekeeping never came by during our 5 day stay. My husband had to take the trash out, ask for toilet paper, and towels - we had to carry everything up to our room. We made mention that housekeeping had not stopped by to clean our room, they said they would note it… the next day we found a woman from housekeeping on our floor and got a dirty stare. We were looking forward to a clean room after a long day of exploring Denver, especially after seeing housekeeping was a few rooms away from ours… but nothing. No one came by despite multiple requests. Everyone in reception was super friendly and helpful though, that’s why I’m giving 2 stars and not 1. Another thing to note, an older gentleman working at the bar provided TERRIBLE service. He was very passive aggressive, making jokes that were not funny - just masking his rudeness. My family and I felt so uncomfortable we took our dinner up to the room. The room itself — beautiful. The vibes and decor were immaculate, just wish our overall experience would’ve been better.