2/10 Terrible
Paige
Business traveller
30 Dec 2025
Disliked: Cleanliness, staff & service, amenities
Need corrective action immediately. Please contact hotel front office manager for refund. Out check was completed cancelled on the front office teams end due to unsafe check in procedures. My partner and I were attempting to check in to the hotel via the outside street facing window spot and a group on kids who were trying to block other guests hotel entry ran up on us and harassed us asking for illicit substances. I was so scared by this interaction my partner tried to get the front office manager to just cancel our reservation but he refused. He said “I will eject these guys but then did not call the police to take the street kids off property”…I will be seeking a full refund for this stay due to our inability to check in to our room at all. We were not even able to enter the secure (locked front office) due to the issues with these criminals blocking our access to the check in desk and then our room PLUS the failure on part of the front office staff to properly assess the situation and act appropriately by calling 912 in this extremely dangerous situation.
Paige
Stayed 1 night in Dec 2025
























