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Room was spotless. Staff spoke English well and were polite, helpful and resourceful. The heated pool was fun and safe. There was a lifeguard on duty. The kids play area was enormous and filled with dress up, DIY area, and ball pool. My kids, 5 & 10 really liked it.

Clean room early check in

Great stay

We were greeted by very friendly staff late at night. There are activities in the FREE(!) fun zone to entertain toddlers and smaller kids but still some entertainment value for low teens, including a video screen that you pop things by touching them, and a small trampoline area with marshmallow pit and climbing wall like the world’s smallest trampoline park. The go carts are pay sessions and while the carts are small they seat up to adults. The kiddie pool is a large outdoor wading pool and not suitable for swimming. I wouldn’t put my head in or under the water (lots of leaves), but could be fun to sit with a flotation device. The rooms were clean and with firm beds and soft bedding. The beach and pier are indeed just right across the street (we had a lovely view, recommend paying extra for that). We had a car so easy to get to places. The best part of breakfast was the large variety with mostly Asian lunch types of options but also some American items. We were very pleased with our stay, especially how all the staff were so nice and the kid activities kept everyone occupied when we weren’t going out. In late December it was not crowded. A very pleasant stay!!

This place was so comfortable. The staff were so friendly and there is a lot of attention to detail. You can book a session at the private spas and have a look at the Christmas lights outside the resort. The staff went above and beyond to help us book a taxi for the day at short notice and offered hotel transportation. Even the cheapest room is wonderful and very comfortable.

Hotel offers various interactive activities, room is clean, service is friendly, and we like the most is hotel offers staff assistance to transport luggage from the car drop off all the way to your room, saving the hassle for guests with a lot of luggages.