2/10 Terrible
Nathan
Business traveller, Travelled with partner
12 Aug 2025
Disliked: Cleanliness, staff & service, amenities
I travel a lot for work. This was by far the worst hotel I have ever stayed in. I feel obligated to leave review to warn others. The room we were given smelled like mildew so bad you could barely breathe. The smoke detector was beeping so loud directly over the bed, There was no way we would sleep, and there were still urine in the toilet . After being made to feel like we were completely inconveniencing the person behind the front desk to change rooms, we settled into a different room. It took less than five minutes of walking around in the second room for our feet to turn black, the carpet was so dirty. The next morning we realized we had no toilet paper so we called to get some and we’re informed we had to come down for toilet paper. After working we wanted to go out to diner. We called the front desk and asked for new towels and were informed, we could only get towels in the morning. We waited till morning and then we’re informed they had no extra towels and would have to wash ours (even though moments earlier I saw a housekeeper load towels on their cart). That was at 8:30. We were told 40 minutes. 4 hours and 4 trips to the front desk later they send my wife back with soaking wet towels. When I went down to confront the staff he was sitting behind a desk playing on the computer. I was obviously upset with reason the front desk person even got threading toward me. After a heated exchange they deliver different hot dry towels to my room 10 minutes later. Never stay here!
Nathan
Stayed 3 nights in Aug 2025
