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Sheraton Dallas Hotel

4.0 star property

Photo gallery for Sheraton Dallas Hotel

Bar (on property)
1 bedroom, pillow-top beds, in-room safe, desk
Lobby lounge
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Breakfast available

Explore the area

View map
400 Olive St, Dallas, TX, 75201
  • Place, Dallas World Aquarium
    ‪12 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪16 min walk‬
  • Place, American Airlines Center
    ‪3 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

View from room

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(21 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Club Room, 2 Queen Beds, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Living area

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite, Multiple Beds, Non Smoking

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

50-inch plasma TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom, Non Smoking

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

50-inch plasma TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom, Non Smoking

  • 67 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

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About the area

Dallas

With a stay at Sheraton Dallas Hotel, you'll be centrally located in Dallas, within a 5-minute drive of American Airlines Center and Dallas Market Center. .This hotel is 10.8 mi (17.4 km) from Galleria Dallas and 1.5 mi (2.5 km) from Kay Bailey Hutchison Convention Center.

What's nearby

  • Majestic Theater - 3 min walk - 0.3 km
  • Dallas World Aquarium - 12 min walk - 1.0 km
  • Kay Bailey Hutchison Convention Center - 16 min walk - 1.4 km
  • American Airlines Center - 3 min drive - 1.9 km
  • Reunion Tower - 3 min drive - 4.5 km

Getting around

  • Federal & Olive Tram Stop - 3 min walk
  • Dallas Union Station - 8 min drive
  • Love Field Airport (DAL) - 17 min drive

Restaurants

  • ‪Subway - ‬4 min walk
  • ‪True Kitchen + Kocktails - ‬3 min walk
  • ‪Open Palette - ‬1 min walk
  • ‪DRAFT Sports Bar - ‬3 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Sheraton Dallas Hotel

Hotel with an outdoor pool, near American Airlines Center
Sheraton Dallas Hotel offers 1840 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 50-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This Dallas hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 1840 guestrooms featuring plasma televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Enjoy American cuisine at Open Palette, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Dallas? This hotel has 230000 square feet (21368 square meters) of space consisting of conference space and 60 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Open Palette - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Open Mkt. Grab 'n Go - This delicatessen serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Mkt. Grab 'n Go
  • Open Palette

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 230,000 square feet of conference space
  • 60 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1959
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 35 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 0.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Covered valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas

Reviews

Sheraton Dallas Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 573 out of 1004 reviews
Rating 8 - Good. 203 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 72 out of 1004 reviews

Reviews

8/10 Good

Arianna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I have is that we were placed in a handicap room. The hot water did not work, and we did not find out until the next morning. The shower water also made the entire floor wet. We were moved 2 doors down and everything was wonderful.
Stayed 1 night in Jul 2025

10/10 Excellent

Collyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service is top notch!

The experience was wonderful from check in to check out. Everything was in wonderful condition and clean. Staff were friendly and incredibly helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 3 nights in Jul 2025

10/10 Excellent

LaKrisha

Stayed 1 night in Jul 2025

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enough restaurants to select
Stayed 1 night in Jul 2025

4/10 Poor

Francine

Stayed 4 nights in Jun 2025

10/10 Excellent

Allison

Stayed 3 nights in Jul 2025

10/10 Excellent

Vania Odalys

Stayed 1 night in Jul 2025

10/10 Excellent

Kasseh

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great time
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great property close to everything good stafd
Stayed 5 nights in May 2025

10/10 Excellent

Philomena

Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very helpful! Room service was quick and yummy!
Stayed 2 nights in May 2025

10/10 Excellent

Raymond, Redwood City

Stayed 2 nights in Jun 2025

6/10 Okay

Justin

Business traveller
Liked: Cleanliness, staff & service
This hotel is great if you are there for a conference. If you aren’t, you are in the wrong place. Not a walkable area, especially at night. I was told it’s not safe to leave the property after 9:30 on foot.
Stayed 4 nights in May 2025

8/10 Good

Marjorye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelsey

Stayed 1 night in Jun 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service is top notch! Gym is clean and has a great assortment of equipment, the restaurants are great, and my room was clean!
Stayed 2 nights in Jun 2025

8/10 Good

Bennett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except for the fact that replacing fitted sheets with flat sheets that aren't even big enough was one of the stupidest decisions the hotel industry ever made. It was particularly bad in my room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good for a business trip
Stayed 3 nights in May 2025

6/10 Okay

Whitney

Stayed 1 night in May 2025

10/10 Excellent

Valeria

Great
Stayed 1 night in May 2025

10/10 Excellent

Kristi

Business traveller
Liked: Amenities
Great hotel and a wonderful stay.
Stayed 1 night in May 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025