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Quality Inn & Suites Dallas - Cityplace

2.5 star property

Photo gallery for Quality Inn & Suites Dallas - Cityplace

In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Fitness facility
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Free daily continental breakfast

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
4150 N Central Expy, Dallas, TX, 75204
  • Place, Knox-Henderson Shopping District
    ‪2 min walk‬
  • Place, Cityplace Tower
    ‪15 min walk‬
  • Place, Baylor Scott & White Medical Center - Uptown
    ‪17 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking (Upgrade)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Dallas

With a stay at Quality Inn & Suites Dallas - Cityplace, you'll be centrally located in Dallas, within a 5-minute drive of American Airlines Center and Southern Methodist University. .This hotel is 3.3 mi (5.3 km) from Kay Bailey Hutchison Convention Center and 9.1 mi (14.6 km) from Galleria Dallas.

What's nearby

  • Knox-Henderson Shopping District - 2 min walk - 0.2 km
  • Cityplace Tower - 15 min walk - 1.3 km
  • Baylor Scott & White Medical Center - Uptown - 17 min walk - 1.4 km
  • The Strip on Cedar Springs - 2 min drive - 3.4 km
  • McKinney Avenue - 3 min drive - 3.4 km

Getting around

  • McKinney & Blackburn Tram Stop - 15 min walk
  • Dallas Union Station - 16 min drive
  • Love Field Airport (DAL) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Pine Isle - ‬12 min walk
  • ‪DaLat Vietnamese Restaurant and Bar - ‬8 min walk
  • ‪LDU Coffee - ‬7 min walk
  • ‪La La Land Kind Cafe - ‬1 min walk

About this property

Quality Inn & Suites Dallas - Cityplace

Hotel with free parking, near Southern Methodist University
Quality Inn & Suites Dallas - Cityplace offers 78 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 78 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a vending machine.
For lunch or dinner, stop by Buzz Brew, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service is provided. A complimentary continental breakfast is served daily from 6:00 AM to 8:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 8:00 AM.
Buzz Brew - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buzz Brew

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash

We should mention

This property does not have elevators
The seasonal pool will be open from March to October

Property is also known as

Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas

Quality Inn & Suites Dallas - Cityplace Reviews

Reviews

6.8
Rating 10 - Excellent. 272 out of 1002 reviews
Rating 8 - Good. 242 out of 1002 reviews
Rating 6 - Okay. 186 out of 1002 reviews
Rating 4 - Poor. 134 out of 1002 reviews
Rating 2 - Terrible. 168 out of 1002 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Erica

Stayed 1 night in Nov 2025

2/10 Terrible

Shuntal, Austin

Stayed 1 night in Nov 2025

2/10 Terrible

Shuntal, Austin

Business traveller, Travelled with pets
Disliked: Cleanliness, amenities
The rooms are not well kept. The bath towels were dirty. The function buttons on the AC were broken. They have a roach problem. Electrical sockets would not hold plugs. They charge 50 dollars a day per pet. 100 deposit for thw initial day. Not worth the money at all
Stayed 3 nights in Nov 2025

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from the highway. Clean rooms. Quiet. Good access to SMU campus and surrounding restaurants.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 4 nights in Nov 2025

10/10 Excellent

Todd

Stayed 1 night in Nov 2025

4/10 Poor

jordon

Disliked: Cleanliness, amenities
Bugs in my room, staff was rude.
Stayed 1 night in Nov 2025

10/10 Excellent

Dianeliz

Stayed 2 nights in Oct 2025

2/10 Terrible

kelly

Disliked: Cleanliness, staff & service, amenities
THERE WERE FREAKIN BABY ROACHES CRAWLING AROUND IN THE BATHROOM AND THERE WERE ALSO A FEW BUGS CRAWLING AROUND ON THE BATHROOM FLOOR..............IT WAS SO BAD WE ENDED UP LEAVING!!!!!!!! WE HAD TO GO STAY SOMEWHERE ELSE.
Stayed 1 night in Nov 2025

8/10 Good

Tanya

Liked: Staff & service, amenities
The staff was very kind and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

E. Joseph

Stayed 1 night in Oct 2025

10/10 Excellent

Veronica

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good service, perfect stop, near everything
Stayed 2 nights in Oct 2025

10/10 Excellent

janie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good with my stay
Stayed 4 nights in Oct 2025

6/10 Okay

Sarah

Travelled with partner
Disliked: Staff & service
Bed and pillows were comfy. First room we were in didn’t have microwave or fridge so we moved. Next room was better. Shower was good there was nowhere to put soap except on the floor…need to install a shelf. At night the traffic noise was very loud but remedied with earplugs. The staff wasn’t overly friendly and seemed put out when asked to re-stock breakfast items. The breakfast wasn’t like in the pictures.
Stayed 3 nights in Oct 2025

8/10 Good

Aanjaneya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

6/10 Okay

MILES

Liked: Cleanliness, property conditions & facilities, room comfort
NEED MORE KINDS OF FOOD
Stayed 2 nights in Oct 2025

6/10 Okay

Crystal

Stayed 2 nights in Oct 2025

2/10 Terrible

Ty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross, don’t stay here!

Breakfast: only options were waffles and stale bread for toast. This facility did not have WiFi available in the rooms, WiFi was only available in the lobby. Staff in the lobby were slow, uninformed, and utterly unhelpful. The room had dust accumulated in corners, stains on the furniture and the linens were well past worn and in need of replacement. Even by cheap motel standards, this place was sub-par.
Stayed 1 night in Oct 2025

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort

Roach motel

Had a roach infestation. Flooring coming up throughout. Tv remote missing back for batteries. Batteries fell out constantly. Tv and remote control were different brands, most functions didn’t control the proper function.
Stayed 1 night in Oct 2025

2/10 Terrible

Martin

Disliked: Cleanliness, property conditions & facilities
Bug
Stayed 1 night in Oct 2025

10/10 Excellent

lyndon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Holly

Liked: Staff & service
The parking area was not safe at night. The hotel did not allow for a late check out.
Stayed 1 night in Sep 2025

2/10 Terrible

William, Van Alstyne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed here before but its never been this bad. Checked in and found out they required a $100 cash preferred deposit. Dont recall their deposit being this much before. Was given my first room only to notice the door handle on the outside was barely attached. When i walked in, i immediately noticed ac wasnt on and didnt work. As i began to leave the room i noticed the door handle was bareky attached. When i went to front desk, attendant acted shocked when i told him the issues. So he gave me a new room. I didnt immediately check the room but i should have. I left to grab dinner first. When i returned, door handle was attached. Ac worked. Bedroom area looked clean. But when i walked into the restroom. There was a combination of live and dead roaches in the tub. And dead roaches around the base of the toilet. At that i just decided to leave and find accommodations elsewhere. Was not the mood to move personal stuff a third time. Did notice several patch works on the exterior ceiling in the walkways. So clearly they are fixing their leaks. But like they say. U pay for what u get. But even so i would not stay here for free.
Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Stayed 1 night in Sep 2025

4/10 Poor

Irene

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast is just pieces of toast and little muffins. Our room smelled bad and the bath handle came off when I tried to shower. The room had no towels. We were moved to another room that reeked of cigarettes so they moved us to another room that was ok but the hair dryer did not work. Staff is kind.
Stayed 3 nights in Oct 2025