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MainStay Suites Addison-Dallas

2.5 star property

Photo gallery for MainStay Suites Addison-Dallas

Coffee service
Lobby
Exterior
Suite, 2 Queen Beds, Non Smoking
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
15200 Addison Road, Building A, Addison, TX, 75001
  • Place, Addison Circle Park
    ‪5 min walk‬
  • Place, Village on the Parkway
    ‪13 min walk‬
  • Place, Quorum Park
    ‪20 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Lobby
The Addison Hotel, SureStay Collection by Best Western
Addison
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, 1,030 reviews
The price is AU$99
includes taxes & fees
2 June - 3 June
The Addison Hotel, SureStay Collection by Best Western

About the area

Addison

When you stay at MainStay Suites Addison-Dallas in Addison, you'll be in the business district, a 4-minute drive from Galleria Dallas and 9 minutes from Baylor Scott & White The Heart Hospital. .This hotel is 12 mi (19.4 km) from Dallas Market Center and 12.3 mi (19.7 km) from American Airlines Center.

What's nearby

  • Addison Circle Park - 5 min walk - 0.5 km
  • WaterTower Theater - 7 min walk - 0.6 km
  • Village on the Parkway - 13 min walk - 1.2 km
  • Quorum Park - 20 min walk - 1.7 km
  • Mary Kay Museum - 2 min drive - 1.9 km

Getting around

  • Addison Station - 5 min walk
  • Dallas Union Station - 15 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 28 min drive

Restaurants

  • ‪OAKD BBQ - ‬10 min walk
  • ‪Improv Comedy Club - ‬6 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬4 min walk
  • ‪Lupe Tortilla Mexican Restaurant - ‬9 min walk
  • ‪Starbucks - ‬12 min walk

About this property

MainStay Suites Addison-Dallas

MainStay Suites Addison-Dallas offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 70 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a banquet hall and a vending machine.
Grab a bite from the grocery/convenience store serving guests of MainStay Suites Addison-Dallas. Mingle with other guests at the complimentary reception, held on select days. A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Addison? This hotel has 344 square feet (32 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 344 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Hotel Addison Galleria
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Galleria
Hotel Hawthorn Suites by Wyndham Addison Galleria Addison
Addison Hawthorn Suites by Wyndham Addison Galleria Hotel
Hotel Hawthorn Suites by Wyndham Addison Galleria
Hawthorn Suites by Wyndham Addison Galleria Addison

MainStay Suites Addison-Dallas Reviews

Reviews

6.6
Rating 10 - Excellent. 268 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 152 out of 1000 reviews
Rating 2 - Terrible. 186 out of 1000 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Matt

Everything
Stayed 5 nights in Feb 2026

2/10 Terrible

Matt

Disliked: Cleanliness, amenities
False advertising. No breakfast. TVs didn’t work. Won’t stay there again while out of town working.
Stayed 4 nights in Feb 2026

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches, beat up appliances (literally has been picked and kicked), stained up furniture, room was first upon arrival, broken shower handle, broken drawers, holes in the cabinets
Stayed 1 night in Feb 2026

2/10 Terrible

Crystal

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Room wasn't clean. False advertisement of free breakfast. Got cops called on us and was searched. The area is too nice for this hotel to not be up to code. Hot mess
Stayed 2 nights in Feb 2026

4/10 Poor

Carmen

Travelled with group
Liked: Cleanliness, staff & service
The staff was amazing, the room smelled like cigarettes, windows didnt open. Room and hallways are to dark
Stayed 3 nights in Feb 2026

2/10 Terrible

Jose

Stayed 2 nights in Feb 2026

10/10 Excellent

Essie

Liked: Cleanliness, staff & service, amenities
It was great for a last min reservation following the horrible experience we had
Stayed 2 nights in Feb 2026

10/10 Excellent

Ronald

Stayed 1 night in Feb 2026

10/10 Excellent

Ronald

Stayed 7 nights in Jan 2026

2/10 Terrible

Melissa

Stayed 1 night in Feb 2026

8/10 Good

Faith

Stayed 1 night in Jan 2026

10/10 Excellent

Ronald

Stayed 7 nights in Jan 2026

10/10 Excellent

Ronald

Stayed 7 nights in Jan 2026

6/10 Okay

Christina

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Both TVs in the room did not work at all, one of the lamps was broken, and A/C did not work well. Barely blows any air.
Stayed 1 night in Jan 2026

10/10 Excellent

Ronald

Stayed 8 nights in Dec 2025

10/10 Excellent

Laquan

Stayed 2 nights in Dec 2025

10/10 Excellent

Oz

Stayed 5 nights in Dec 2025

10/10 Excellent

Ronald

Stayed 7 nights in Dec 2025

4/10 Poor

Jaime

Business traveller
Disliked: Cleanliness, staff & service, amenities
All I can tell you I will not stay there again.
Stayed 6 nights in Dec 2025

10/10 Excellent

Ronald

Stayed 1 night in Dec 2025

4/10 Poor

fatima

Disliked: Cleanliness, property conditions & facilities
The standard of the hotel is very poor . Roaches in rooms , rusted old hand dryer, cook top, toaster all deteriorated. It is not for long stay at all smell of cigarette smoke everywhere. Elevator not working. Came back only to sleep could stay there to rest.
Stayed 3 nights in Nov 2025

8/10 Good

brittany

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

nocona

Stayed 1 night in Nov 2025

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So dirty and run down.
Stayed 8 nights in Nov 2025

2/10 Terrible

Marshall

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There are roaches the elevator was broken for a disabled person the ac leaked all over the floor the TV did not work and they require another $100 deposit on top of the cost of the room the breakfast they said that is available was a few honey buns and a package of muffins
Mold on the batgtub
Mold in the bathroom
Stayed 1 night in Nov 2025