Holiday Inn Express Frisco Legacy Park Area by IHG

2.5 star property

Photo gallery for Holiday Inn Express Frisco Legacy Park Area by IHG

Exterior
Exterior
Exterior
Seasonal outdoor pool
Free daily buffet breakfast

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
3400 Parkwood Blvd, Frisco, TX, 75034
  • Comerica Center
    ‪10 min walk‬
  • Stonebriar Centre Mall
    ‪13 min walk‬
  • Ford Center
    ‪15 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪27 min drive‬

Room options

Standard Room, 1 King Bed, Mobility Accessible (Wheelchair, Access Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mobility Accessible (Wheelchair, Access Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Frisco

With a stay at Holiday Inn Express Frisco Legacy Park Area by IHG, you'll be centrally located in Frisco, within a 5-minute drive of Ford Center and Stonebriar Centre Mall. .This hotel is 13.3 mi (21.3 km) from Galleria Dallas and 2.8 mi (4.5 km) from The Shops at Legacy.

What's nearby

  • Comerica Center - 10 min walk - 0.9 km
  • Stonebriar Centre Mall - 13 min walk - 1.2 km
  • Ford Center - 15 min walk - 1.3 km
  • Riders Field - 17 min walk - 1.4 km
  • KidZania USA - 2 min drive - 1.9 km

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 27 min drive

Restaurants

  • ‪Rodeo Goat - ‬15 min walk
  • ‪Buffalo Wild Wings - ‬14 min walk
  • ‪Chuy's - ‬13 min walk
  • ‪Chipotle Mexican Grill - ‬14 min walk
  • ‪Gloria's - ‬12 min walk

About this property

Holiday Inn Express Frisco Legacy Park Area by IHG

Hotel with free breakfast, near Stonebriar Centre Mall
Holiday Inn Express Frisco Legacy Park Area by IHG offers 121 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This Frisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 121 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Frisco Legacy Park Area by IHG. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Frisco Holiday Inn Express
Holiday Inn Express Frisco
Holiday Inn Express Hotel Frisco
Frisco Holiday Inn
Holiday Inn Frisco (Plano/Stonebriar) Hotel Frisco
Holiday Inn Express Frisco Hotel
Frisco Holiday Inn

Holiday Inn Express Frisco Legacy Park Area by IHG Reviews

Reviews

6.6
Rating 10 - Excellent. 298 out of 1000 reviews
Rating 8 - Good. 190 out of 1000 reviews
Rating 6 - Okay. 169 out of 1000 reviews
Rating 4 - Poor. 156 out of 1000 reviews
Rating 2 - Terrible. 187 out of 1000 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Kaylenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed Feelings

We stayed at this hotel because of its proximity to the children's hospital where my daughter had day knee surgery. It was in a great location and close to many restaurants and shopping centers. We happened to be there when a massive thunderstorm came through and caused our window to leak. The managment quickly moved us to a different room, and floor since my daughter had knee surgery and we were not sure if the power was going to stay on. They even helped us move and I so appreciated it. But the hotel is undergoing renovations and the rooms were not quite finished. Nor did we have internet that was fast enough to stream NETFLIX or to play video games (my daughter had brought her console since we knew were were going to be in the room all day after her surgery) That was very frustrating. The pool wasn't available yet either so if it had been a sunny day we couldn't have gone out to lay out and chill. So thus the mixed feelings. It will be great when the renovations are done, just be aware.
Stayed 2 nights in Apr 2025

2/10 Terrible

Katelyn, Redlands

Disliked: Cleanliness, staff & service, property conditions & facilities
The moment we pulled into the parking lot of this hotel, we saw a man checking car doors to see if they were unlocked. We originally believed it was his car then noticed his mannerisms and how he was looking around for other cars to check. The parking lot is hardly lit so that makes it very easy for sketchy people to steal from cars. If that wasn’t the first red flag, it should’ve been the walk to our room. The walls, elevator, and hotel doors obviously have been through many years of being unkept. I have never stayed in a hotel where my room was this disgusting. The bathroom was filthy. Shower had some sort of residue stuck on the floor, the drain had orange stains from what I can imagine hasn’t been properly cleaned from previous guests, the sink in the bathroom had remnants of a guest’s makeup products, and the worst part was our bed. I pulled back the blankets to reveal hair all in the sheets. Multiple people’s hair strands all in our bed, and on the pillow cases. My boyfriend and I immediately grabbed our bags, demanded a refund and book a room at a different hotel. This has caused me to never want to stay at a Holiday Inn ever again. The worst experience for a frequent traveler. The pictures that they are advertising are extremely miss leading. Please be aware of the cleanliness, safety and security of this specific hotel. Although they may claim they are renovating, this is not the case here.
Stayed 1 night in May 2025

2/10 Terrible

Holly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very dirty. very noisy from inside the room as well, we could hear the tv from the room next to us. The sink in the bathroom would not drain and there was pubic hairs all over the bathroom. The blanket had makeup of blood on it in several places. Being in Frisco and so close to The Star, we expected so much more.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

OK Stay

We stayed for a sports tournament for my daughter. The hotel is remodeling so it looks a mess at the moment in the hallways but once in the room it was okay. The beds were comfy and the bathrooms were okay. Rooms have microwave and fridge. It was okay for a one night stay. The area was safe and had a lot of shopping centers and restaurants near it.
Stayed 1 night in May 2025

2/10 Terrible

Gabriela

Stayed 1 night in Apr 2025

4/10 Poor

Trinity

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities

Great value, a little shabby

The property is under construction and kind of shabby. I waited 10 minutes for someone to show up to the front desk check in at 5 in the afternoon. The room was ok. Nothing special. The rate I got reflected the condition of the property. Very cheap in a not cheap area.
Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Easy Access to everything
Stayed 1 night in Apr 2025

6/10 Okay

Erica

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

Maria

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Joshua

Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas

Nice place
Stayed 1 night in Feb 2025

10/10 Excellent

PAWEL, Schaumburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Stayed 1 night in Mar 2025

4/10 Poor

raheel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The tv did not work properly and hotel was a little dirty
Stayed 4 nights in Apr 2025

10/10 Excellent

Mizrraim Jesus

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

katherine

Liked: Staff & service
Stayed 5 nights in Feb 2025

2/10 Terrible

Annette

Business traveller
Disliked: Cleanliness, amenities
Under remodeling rooms were dirty
Stayed 1 night in Mar 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wrong in Frisco

Room was in poor condition. Roof leaks and bad repair work shown on ceiling and throughout room. Chair was stained/dirty. Window had gaps letting breeze in through air unit. Restroom lighting was terrible. Fan did not work. No covered parking during hail storm. We will not be returning. Raised room concerns twice to staff. They did nothing and were not surprised. Housekeeping missed room trash bins and coffee replacement. Skip this place. So many other options in Frisco.
Stayed 2 nights in Mar 2025

10/10 Excellent

tarsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Christie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction going on, rooms in poor condition
Stayed 6 nights in Jan 2025

10/10 Excellent

venkat

Stayed 1 night in Mar 2025

6/10 Okay

Savannah

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Work in progress

Hotel is under renovations but was not in the best shape but was fine for what we needed. Was not impressed with someone trying to enter our room at 12:15 at night, they stated the front desk assigned them to the room. Thank god we had the latch done so they couldn’t come all the way in. Then at 12:20 the front desk called our room and woke the entire room up.
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Will look elsewhere next time...

The property is going through a MUCH neede refurbishment. The parking lot had piles of broken concrete in the main thru-way which weren't marked with any caution ir warning cones, signs or other. At check-in, no one was at the desk. I rang the bell and someone came from the storage room, was on a phone and said he wouf be a moment. It was almost ten minutes. The lobby and halways had an odd, chemical odor. My room was clean. The paint however was sloppy at best. Obviously this room had NOT been refreshed, yet. The carpet was worn. The bath had missing caulk. Everything looked old and worn out. The beds were ok. The complimentary breakfast was ok as well. Nothing to get excited about. I should have paid a little more for a place not undergoing construction.
Stayed 2 nights in Mar 2025