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Crowne Plaza Hotel Dallas Downtown

Hotel Class
3.5 out of 5

Information

Reviews

3.5 / 5Good
4,134 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

1015 Elm St, Dallas, TX

What's nearby

  • Popular Location
    Dallas World Aquarium
    4 min walk
  • Popular Location
    Sixth Floor Museum
    6 min walk
  • Popular Location
    Dealey Plaza
    7 min walk
  • Airport
    Dallas, TX (DAL-Love Field)
    10 min drive

Choose dates to view prices

Book online or call:

1800 781 504

  • Standard Room

    Room Amenities

    • Sleeps 4
    More details

  • Room, View

    Room Amenities

    • Sleeps 2
    More details

  • Room, 1 King Bed (Leisure)

    Room Amenities

    • Sleeps 3
    More details

  • Club Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    More details

  • Club Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details

  • Room, 2 Double Beds, Non Smoking, View

    Room Amenities

    • City view
    • Sleeps 4
    More details

About this area

Dallas

In the city center and near a metro station, Crowne Plaza Hotel Dallas Downtown is in an area with good shopping. Victory Park and Bishop Arts District are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dallas World Aquarium and Dallas Zoo. Looking to enjoy an event or a game? See what's going on at American Airlines Center, or consider Starplex Pavilion for a night out. Our guests appreciate the hotel's location for the nightlife and sightseeing. It's also convenient to public transportation: Akard Station is 4 minutes by foot and West End Station is 4 minutes.

What's nearby

  • Popular Location
    Dallas World Aquarium - 4 min walk
  • Popular Location
    Sixth Floor Museum - 6 min walk
  • Popular Location
    Dealey Plaza - 7 min walk
  • Popular Location
    Kay Bailey Hutchison Convention Center - 8 min walk
  • Popular Location
    Majestic Theater - 9 min walk

Getting around

  • Akard Station - 4 min walk
  • Dallas Union Station - 10 min walk
  • Dallas, TX (DAL-Love Field) - 15 min drive

Restaurants

  • THRIVE Restaurant – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner daily.

About this property

Crowne Plaza Hotel Dallas Downtown

3.5-star Dallas hotel in Downtown Dallas, walk to Dallas World Aquarium
This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. Free WiFi in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. All 291 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Other amenities available to guests include room service, free bottled water, and hair dryers.
Crowne Plaza Hotel Dallas Downtown offers 291 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Renovations and closures

The property is undergoing renovations. The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Policies

Check-in

Check-in between 3 PM - 2 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.

Pets

  • Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 40 per stay
  • 2 per room (up to 50 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 per person (approximately)
  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 40 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Crowne Plaza Hotel Dallas Downtown
  • Crowne Plaza Dallas Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 18.00 per night
  • Valet parking: USD 30 per night
  • Extended parking (surcharge)
  • Parking height restrictions apply
  • Free area shuttle up to 3.00 mi
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 6-15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 22 meeting rooms
  • Computer station
  • Conference center (27444 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Turndown service

Nearby activities

Activities

  • Golfing

Where to eat

  • THRIVE Restaurant – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner daily.
3.5

Good

4,134 reviews
5 - Excellent
945
4 - Good
1,416
3 - Okay
941
2 - Mediocre
481
1 - Poor
351
3.8
Cleanliness
3.8
Service and Staff
3.4
Amenities
3.4
Property condition

2/5

Jason, Austin
Travelled with family, Business traveller
11 Sep. 2019
  • Disliked: Cleanliness, staff & service, property conditions & facilities

This hotel is old and run down. Hotel is less expensive than others in the area, and there is no question why. Also, they offered free parking to others in my group, however said i wasnt eligible since i booked through a "third party."

Stayed 1 night in Sep. 2019

4/5 Good

Donlyn
10 Sep. 2019
    This traveller didn’t leave comments with their review
    Stayed 3 nights in Sep. 2019

    5/5 Excellent

    Tracy
    9 Sep. 2019
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Sep. 2019

    4/5 Good

    Jazmin
    9 Sep. 2019
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Sep. 2019

    3/5

    Verified traveller
    8 Sep. 2019
    • Disliked: Staff & service

    Stayed 1 night in Sep. 2019

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