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Reviews

3.5 / 5Good
4,198 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Dallas World Aquarium
    4 min walk
  • Popular Location
    Sixth Floor Museum
    6 min walk
  • Popular Location
    Dealey Plaza
    7 min walk
  • Airport
    Dallas, TX (DAL-Love Field)
    10 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Standard Room

    Room Amenities

    • Sleeps 4
    More details
  • Room, View

    Room Amenities

    • Sleeps 2
    More details
  • Room, 2 Queen Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Club Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Room, 2 Double Beds, Non Smoking, View

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Club Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details
  • Room, 1 King Bed (Leisure)

    Room Amenities

    • Sleeps 3
    More details
  • Executive Room, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

    Room Amenities

    • Sleeps 4
    More details

About this area

Dallas

Located in Dallas, Crowne Plaza Hotel Dallas Downtown is in the city center and near a metro station. Victory Park and Bishop Arts District are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dallas World Aquarium and Dallas Zoo. Looking to enjoy an event or a game? See what's going on at American Airlines Center, or consider Starplex Pavilion for a night out. Our guests appreciate the hotel's central location.

4.4/5 guest location rating

Guests like it for

  • Walkable (1163 reviews)
  • Convenient (585 reviews)
  • Good eats (556 reviews)
Popular Location

What's nearby

  • Dallas World Aquarium - 4 min walk
  • Sixth Floor Museum - 6 min walk
  • Dealey Plaza - 7 min walk
  • Kay Bailey Hutchison Convention Center - 8 min walk
  • Majestic Theater - 9 min walk

Getting around

  • Akard Station - 4 min walk
  • Dallas Union Station - 10 min walk
  • Dallas, TX (DAL-Love Field) - 15 min drive

Restaurants

  • THRIVE Restaurant – Restaurant with a bar offering American cuisine. Serves breakfast and lunch daily.

About this property

Crowne Plaza Hotel Dallas Downtown

3.5-star Dallas hotel in Downtown Dallas, walk to Dallas World Aquarium
This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. Free WiFi in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. All 291 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Other amenities available to guests include room service, free bottled water, and hair dryers.
Crowne Plaza Hotel Dallas Downtown offers 291 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking: USD 18.00 per night
Valet parking: USD 30 per night
Extended parking (surcharge)
Parking height restrictions apply
Free area shuttle up to 3.00 mi
Free shopping center shuttle
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 6-15 per person
1 restaurant
1 bar
Room service available

Things to do

Fitness center
Outdoor pool

Family friendly

Dry cleaning service
Free area shuttle
Laundry facilities
Outdoor pool
Refrigerator

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business center
22 meeting rooms
Computer station
Conference center (27444 square feet of space)

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Braille signage

More

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning

Bathroom

Hair dryer
Shower/tub combination

Entertainment

Cable channels
Premium channels
TV

Food and drink

Coffee/tea maker
Free bottled water
Refrigerator

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Turndown service

Policies

Check-in

Check-in between 3 PM - 2 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Renovations and closures

The property is undergoing renovations. The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Pets

  • Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 40 per stay
  • 2 per room (up to 50 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 per person (approximately)
  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 40 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Crowne Plaza Hotel Dallas Downtown
  • Crowne Plaza Dallas Downtown
5 - Excellent
959
4 - Good
1,432
3 - Okay
953
2 - Mediocre
491
1 - Poor
363
3.8
Cleanliness
3.8
Service and Staff
3.4
Amenities
3.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the location but the parking structure entrance was either blocked by valet cars or people most of the time. The shower needed more water pressure. Other than that it was a creat stay. The staff was friendly.

Stayed 4 nights in Oct. 2019

2/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Oct. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Awesome

    Awesome stay... loved the downtown area.. went to AT&T Stadium for Dallas vs Eagles game... wife's dream come true..

    Stayed 2 nights in Oct. 2019

    4/5 Good

    • Liked: Cleanliness
    • Disliked: Staff & service

    They clean up my refrigerator before I can completely check out.

    Stayed 4 nights in Oct. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Oct. 2019

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