Wyndham Hoi An Royal Beachfront Resort & Villas

5.0 star property

Photo gallery for Wyndham Hoi An Royal Beachfront Resort & Villas

2 outdoor pools, free pool cabanas, pool umbrellas
Property video
Three-Bedroom Family Ocean View | Beach/ocean view
Eco-friendly toiletries, hair dryer, bathrobes, slippers
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Block Ha My Dong A, Dien Duong Ward, Da Nang, 560000
  • Place, Ha My Beach
    ‪10 min walk‬
  • Place, An Bang Beach
    ‪5 min drive‬
  • Place, My Khe Beach
    ‪27 min drive‬
  • Airport, Da Nang (DAD-Da Nang Intl.)
    ‪42 min drive‬

Room options

Premier Ocean View King

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Superior Ocean View Twin

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Executive Suite, 2 Bedrooms, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

Three-Bedroom Garden View Pool Villa

  • Garden view
  • 350 sq m
  • Sleeps 8
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Two-Bedroom Garden View Pool Villa

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 250 sq m
  • Sleeps 6
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Three-Bedroom Beachfront Pool Villa

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 350 sq m
  • Sleeps 8
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Premier Ocean View Twin

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Luxury Suite, 3 Bedrooms, Ocean View

  • Ocean view
  • 105 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Superior Ocean View King

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Executive Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Premier King

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Superior King

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Premier Twin

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Superior Twin

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Classic Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Classic Twin Room, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Classic Twin Room, Ocean View

  • City view
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

Classic Room, 1 King Bed, Ocean View

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Premium Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Premium Twin Room, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Premium Twin Room, 2 Single Beds, Ocean View

  • City view
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Two-Bedroom Family Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

Three-Bedroom Family Ocean View

  • Ocean view
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

One-Bedroom Garden View Pool Villa

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Two-Bedroom Beachfront Pool Villa

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

2 Bedroom Executive King Ocean View

  • Sleeps 4
  • Free Wi-Fi

Superior Ocean View King

  • Sleeps 2
  • Free Wi-Fi

Premier Ocean View King

  • Sleeps 2
  • Free Wi-Fi

Three-Bedroom Garden View Pool Villa

  • Sleeps 6
  • Free Wi-Fi

Two-Bedroom Garden View Pool Villa

  • Sleeps 4
  • Free Wi-Fi

Three-Bedroom Beachfront Pool Villa

  • Sleeps 6
  • Free Wi-Fi

Premier Ocean View Twin

  • Sleeps 2
  • Free Wi-Fi

Superior Ocean View Twin

  • Sleeps 2
  • Free Wi-Fi

3-Bedroom Luxury Suite, Ocean View

  • Sleeps 2
  • Free Wi-Fi

Superior King

  • Sleeps 2
  • Free Wi-Fi

Superior Twin

  • Sleeps 2
  • Free Wi-Fi

Premier King

  • Sleeps 2
  • Free Wi-Fi

Premier Twin

  • Sleeps 2
  • Free Wi-Fi

Two-Bedroom Family Ocean View

  • Sleeps 4
  • Free Wi-Fi

Three-Bedroom Family Ocean View

  • Sleeps 6
  • Free Wi-Fi

One-Bedroom Garden View Pool Villa

  • Sleeps 2
  • Free Wi-Fi

Two-Bedroom Beachfront Pool Villa

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About the area

Dien Ban

A stay at Wyndham Hoi An Royal Beachfront Resort & Villas places you in the heart of Dien Ban, a 5-minute drive from Ha My Beach and 9 minutes from Hoi An Night Market. .This beach hotel is 1.9 mi (3 km) from An Bang Beach and 4.7 mi (7.5 km) from Non Nuoc Beach.

What's nearby

  • Ha My Beach - 10 min walk - 0.9 km
  • An Bang Beach - 5 min drive - 2.6 km
  • Hoi An Night Market - 11 min drive - 6.7 km
  • Central Market Hội An - 11 min drive - 6.7 km
  • My Khe Beach - 27 min drive - 14.2 km

Getting around

  • Da Nang Station - 24 min drive
  • Da Nang Intl. Airport (DAD) - 38 min drive

Restaurants

  • ‪Chay An Nhiên-Vegan Food - ‬3 min drive
  • ‪Cháo Cô Gió - ‬3 min drive
  • ‪Cafe Nam Hai - ‬3 min drive
  • ‪Rua Beach Coffee & Bar - ‬3 min drive
  • ‪The Shore Club - ‬4 min drive

About this property

Wyndham Hoi An Royal Beachfront Resort & Villas

Wyndham Hoi An Royal Beachfront Resort & Villas offers 124 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include dining tables. 55-inch Smart televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 124 air-conditioned rooms featuring Smart televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at INDIGO | Beach Club, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary manager's reception is offered each day.
INDIGO | Beach Club - This beachfront seafood restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
The Cove | Beach Club - This beachfront fine-dining restaurant serves lunch and dinner. Reservations are required. Open daily.
The Hut | Beach Club - This beach bar serves light fare only. Happy hour is offered. Open daily.
Aura Rooftop Bar - This beachfront rooftop bar serves light fare only. Happy hour is offered. Open daily.
Royal Cafe Restaurant - Overlooking the pool and garden, this family restaurant specializes in international cuisine and serves breakfast and lunch. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Wyndham Hoi An Royal Beachfront Resort & Villas are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 8:00 AM to 6:00 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 600,000 for adults and USD 300,000 for children
  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Aura Rooftop Bar
  • INDIGO | Beach Club
  • Royal Cafe Restaurant
  • The Cove | Beach Club
  • The Hut | Beach Club

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Cooking classes
  • Fishing
  • Free beach club
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Baby toys
  • Babysitting (surcharge)
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 600000 for adults and USD 300000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Outside food is not permitted on the premises.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Wyndham Hoi An Royal Beachfront Resort & Villas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 137 reviews
Rating 8 - Good. 25 out of 137 reviews
Rating 6 - Okay. 17 out of 137 reviews
Rating 4 - Poor. 6 out of 137 reviews
Rating 2 - Terrible. 3 out of 137 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Eillysha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was really good. Amazing service. Clean and tidy room. Breakfast is good there are lots of options. Pool by main building is great. The private beach area is amazing as well. Had a really pleasant 4 nught stay. Would stay again.
Stayed 5 nights in Jan 2026

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
The description was honest. Unlike other hotels that offer airport shuttle this hotel actually did with no extra charge. The room was spotless and the breakfast buffet amazing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Cezary

Stayed 10 nights in Jan 2026

10/10 Excellent

Mehrinaz Aly El

Liked: Cleanliness
Very nice hotel and even Ellen service
Stayed 3 nights in Dec 2025

10/10 Excellent

JIWEI

Travelled with family
Liked: Cleanliness, amenities
Hotel amenities were good, however, bathrooms were slightly small and a bit dated. With shower rooms leaking
Stayed 3 nights in Dec 2025

8/10 Good

Ziyaad

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room and facilities good. However, not allowing outside food onto the property but also not having dining options past 11pm is a ridiculous concept, as is charging for a disposable laundry bag that every hotel offers for free
Stayed 3 nights in Dec 2025

4/10 Poor

Torne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is the first time I have been catfished. The place looks nothing like the photos. So the hotel is NOT good. Not a good condition at all. But the staff are incredible. What was looking like the worst Christmas turned out amazing because of the outstanding service we got from the staff. They were so understanding, empathetic, patient and professional. They problem solved and made our Christmas so special after being upset about booking this hotel based on the photos. The manager is outstanding. We couldn’t believe how good the customer service was. The manager is Luan and it’s the best customer service we have probably ever had. The woman who also helped us with new arrangements was Ms Hang Duty Manager.
The amazing staff who are exceptional at a hotel that doesn’t look like the photos.
Stayed 5 nights in Dec 2025

10/10 Excellent

Rachel

We absolutely loved our stay here. Great breakfast, lovely property. The rooms were huge and had
Stayed 3 nights in Dec 2025

10/10 Excellent

Yuen Tung

Stayed 3 nights in Dec 2025

10/10 Excellent

Adriano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and close to the Hoi A town. Amazing staff and amazing food. The Spa is incredible
Stayed 8 nights in Oct 2025

10/10 Excellent

kiwon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel!
Stayed 5 nights in Oct 2025

10/10 Excellent

Despina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hiotel, clean, great service by staff. Dining and breakfast buffet variety was endless. Ticked all the boxes would highly recommend to anyone wishing to visit Hoian
Stayed 8 nights in Aug 2025

8/10 Good

Xuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a beautiful beach. Prices of restaurant drinks & food are pretty high on European levels. But very nice rooms and friendly staff. It’s a shame that some guests treat the areas badly, such as clogging toilets in the pool area or not showering before swimming in the pool so that sun cream leaves a film in the pool.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thanh tu Stacey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families, wonderful food quality. Daily foam parties for the kids.
Stayed 7 nights in Jul 2025

4/10 Poor

Khushi

Travelled with family
Disliked: Staff & service
Our experience at the hotel was quite disappointing. The staff at the reception were not helpful at all. They didn’t understand English, which we completely understand, but they also showed no willingness to assist us even with tools like Google Translate. When we asked for directions to a nearby location, they gave us incorrect information and didn’t make any effort to clarify or help further. Unfortunately, their attitude came across as quite rude and indifferent. The food was average at best, with very limited options for vegetarians. Overall, the service and hospitality did not meet our expectations.
Stayed 2 nights in Aug 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, impeccable facilities, comfortable and enjoyable for 5 nights
Stayed 5 nights in Aug 2025

10/10 Excellent

Larae

Stayed 5 nights in Jul 2025

4/10 Poor

Murphy

Liked: Staff & service
Stayed 6 nights in Jul 2025

6/10 Okay

Sally

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Stefan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and a reasonable standard service for the price, however, in the hotel towers, the noise from the street was a problem, in addition to the unnecessary piano music playing in the hotel hallways, which could be clearly heard in my room from 7am until 10:30pm. The villas are very nice, however. In the busy pool areas, there were not enough sunbeds for all the guests, since some people would reserve a sun lounger with a towel and then disappear for hours. A better system should be implemented.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jodie

Liked: Staff & service, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property and friendly staff. I would give the resort 5 stars if the stairwell was enclosed and secures. It will be easy to do security checks on the kids who were staying at the separated rooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Well kept hotel.

6/10 Okay

Thu

Travelled with family
Liked: Cleanliness
This property is geared towards small children. It’s like a Disney property. I was disappointed in the villa. All the bedrooms were separate rooms with outdoor entrances separate from the living room. It was just a weird set up. The spa was a huge disappointment. It was next to the kids pool and loud…. Not relaxing at all. The beach is the best thing about the resort.
Stayed 3 nights in Jun 2025

6/10 Okay

Sau Kuen Anita

Travelled with group

Unprofessional service

Was not very happy during check-in which hotel staff said no our booking, indeed I already showed the confirmation email from Hotels.com and staff still need to check & verify which took 45mins. Finally we got permission to have our room in main lobby, however, the staff were not communicated, counter staff again asked us to show passport & booking confirmation, very annoying. We told the staff we were asked to wait 45mins in another front desk to check our booking, don’t waste our time. Finally the bell boy told the front desk staff to give us room keys, then we can go to our room. Very unprofessional service, not acceptable a 5 star hotel provided this kind of service.
Stayed 4 nights in Jun 2025