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This was an ideal property for individuals who want to stay in the city center area. The staff was fantastic and went above and beyond what normal expectations. I made a reservation for the room with the balcony/great view/comfortable seating. As a welcoming gesture, the hotel provided a complimentary bottle of wine and a confectionery. On a daily basis, the hotel provided two bottles of water and two bottles of beer. The reservation included a complimentary breakfast/choices were both western and Asian. Upon departure, the hotel noted the date of my birth gave me a marble carving of a ram, my birth symbol. The overall experience was outstanding.
Very friendly and helpful staff.
The hotel location is very convenient, less than 15 minutes from the airport and pretty close to other places of interest and restaurants.
The staff couldn’t have been more helpful and friendly.
Phil
Stayed 2 nights in Dec 2019
6/10 Okay
Susannah, Seattle
Travelled with partner
17 Nov 2019
Liked: Cleanliness, staff & service
The staff was very attentive and friendly. The breakfast was good.
The lobby and restaurant did not have air conditioning which was unpleasant in the heat. There was not any soap in the bathroom and when I asked for it I was told we should use the shower gel, which was a small daily plastic bottle.
The hotel is approximately 4-5 blocks from the river front, which is not bad however, with the difficulty of walking the streets when there’s no sidewalk because of the motorbikes I would recommend a hotel closer to the river front. It will make life a lot more pleasant.
The hotel and staff was really exceptional. My wife got sick and the hotel owner arranged for a doctor to come to hotel. His staff went and bought medicine that the doctor prescribed for her.
All staffs are very polite and helpful. The property is near to the eateries. It is around 18mins walk to the Han Bridge, Han river.
The famous pink church is 10mins walk. Visitors are not allowed to enter church on Sunday
We couldn’t find any friendlier and helpful staff and management throughout our Asian tour. From arranging our trip to Hoi An and bana hills with a private driver from the hotel and to little things, like every time we returned to hotel the greeted us with cold towels and ice water. It was extremely hot during our stay and the air conditioning work well in our room. There was also good wifi connection . The hotel it’s self is on a busy street not far from all the action and grab ride will cost not to much. We had breakfast included and it was a pleasure to greeted by Ms. Vi every morning. The food was good and good selection of Asian and western items. We enjoyed our stay at Orange Hotel in Da Nang and would recommend It without hesitation.