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Stipp Hotel Gisenyi

3.5 star property

Photo gallery for Stipp Hotel Gisenyi

Property grounds
Minibar, in-room safe, desk, iron/ironing board
Reception
Standard Double or Twin Room | Terrace/patio
Children’s play area – outdoor

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
311 Avenue de la Comiche, P.O.Box 2834, Gisenyi
  • Place, Rwanda Tourism University College
    ‪2 min walk‬
  • Place, Gisenyi Beach
    ‪12 min walk‬
  • Place, Université Libre de Kigali
    ‪13 min walk‬
  • Airport, Goma (GOM)
    ‪7 min drive‬

Room options

Single Room

  • Sleeps 1
  • 1 Single Bed

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Family Suite

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

Blackout curtains, iron/ironing board, free WiFi
THE MOON APARTMENTS
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 1 review
The price is AU$44
includes taxes & fees
31 Mar - 1 Apr
THE MOON APARTMENTS

About the area

Gisenyi

With a stay at Stipp Hotel Gisenyi in Gisenyi, you'll be near the beach, just a 5-minute walk from Rwanda Tourism University College and 5 minutes by foot from Kivu Lake. .This spa hotel is 0.7 mi (1.1 km) from Université Libre de Kigali and 0.7 mi (1.2 km) from Gisenyi Beach.

What's nearby

  • Rwanda Tourism University College - 2 min walk - 0.2 km
  • Gisenyi Beach - 12 min walk - 1.0 km
  • Université Libre de Kigali - 13 min walk - 1.2 km
  • Parc National des Virunga - 10 min drive - 10.8 km

Restaurants

  • ‪Kivu Resto - ‬3 min drive
  • ‪Restaurant Chalet - ‬7 min drive
  • ‪Caritas Hotel - ‬20 min walk
  • ‪Migano Cafe - ‬12 min walk
  • ‪Steven shop - ‬4 min drive

About this property

Stipp Hotel Gisenyi

Stipp Hotel Gisenyi offers 30 air-conditioned accommodations with minibars and safes. Satellite television is provided.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Gisenyi hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 30 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Stipp Hotel Gisenyi has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Stipp Gisenyi
Stipp Hotel Gisenyi
Stipp Hotel
Stipp Hotel Gisenyi Hotel
Stipp Hotel Gisenyi Gisenyi
Stipp Hotel Gisenyi Hotel Gisenyi

Stipp Hotel Gisenyi Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 2 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

5.6/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexandre

Stayed 2 nights in Jun 2024

10/10 Excellent

Bonitus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! Would recommend to others
Stayed 1 night in Sep 2023

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

Verified traveller

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Higiene in this hotel is next to none, the hallways smell like dirty bathrooms, as well as the rooms. We found bugs on our beds. And the breakfast was horrible. The staff made me a receipt attached to two wrong payments made by different cards which I have no idea who’s they are. The bathrooms were so filthy we did not even use them. Even after asking for it to be cleaned We had a horrible time in these facilities, unfortunately. Never going there again. Not worth it.
Stayed 1 night in Dec 2019

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service

There are better options in the area

I've stayed in Gisenyi several times and i've tried some of the other hotels in the area. So this is mostly a comparison with what else Gisenyi has to offer. I stayed one night. This hotel has some great amenities like a gym (I did not see it), Pool, and Sauna. They are also very close to the border with DRC. However, I would argue that it isn't worth the price. This hotel is outdated. The room I stayed in was quite tight, and the bathroom very small. Though the bed was nice and the balcony was great. The breakfast was meh, mostly the breakfast foods were not well presented and the table cloths were not clean. Bigger than that, the hotel did not seem to know how to verify my payment through hotels.com. They accused me of not paying and threatened to call the police. I asked them multiple times including the time they knocked on my door at 9pm, to please call hotels.com. The first thing I did was email them my reservation confirmation. While they continued to say that I had not paid. I found them to be very rude, unprofessional, and accusatory. In the end, I called hotels.com and hotels.com called the hotel to confirm the payment. I could not recommend this hotel again. There are many better hotels at a cheaper or equal price point.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel vieillot et chambres pas au niveau

Hotel tres bien situe avec beau jardin mais dans un etat deplorable. Chambres vieillotes, pas d’insonorisation, pas de prises fonctionnels pour recharger appareils électroniques, peu ou pas de wifi dans les chambres, et personnel peu à l’écoute.
Stayed 2 nights in Jun 2023