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Great hotel! Excellent customer service! Levo Hotel is the best hotel in Urdaneta!

Excellent

Before planning my trip to San Jose. I researched the best hotels in this town and this was the property which had the best reviews. However, there were a fee areas of our bathroom shower that needed attention (i.e., moldy and black caulkng around the shower door). Parking was sufficient and security satisfactory from my recent experience as a Balikbayan. Overall, the property is well maintained with courteous staff.

Swimming pool is under maintenance without notice. Not enough toiletries, towels are not soft.

SM mall

The rooms are very clean, the staffs are very nice, friendly and helpful. Maryjane and Jeff, is very friendly and always goes above and beyond and are welling to help when you needed help, so as the manager. but my only problem is no restaurant on site. when we use the shower there's no drainage when you shower the water goes to the toilet side and its not draining so you're stuck on a seating water and it flooded its because its no drainage. I would be welling to go back again in the future and would like to try different rooms. the swimming was nice and clean. everything almost perfect. they just need to add a restaurant since most restaurant are far away from the hotel. or you would have to bring your own then the employee would charge your for bringing foods or drinks because they say the sell them on site.