This was a lovely hotel. It was clean and reasonably quiet despite being in the bustling historic district. The staff was very friendly and helpful, although I needed to find their WhatsApp contact information from social media, as the phone number from Expedia is out of date.
Importantly, my room was clean and comfortable, with reliable, hot water, really good Wi-Fi, and a nice view of an enclosed courtyard. Breakfast was varied and tasty. If you are looking to experience Cusco in comfort, but without the gentrification and homogenizing effect of big internationally-owned hotels, this is the place for you. I would definitely stay here again and recommend it to others.