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The staff was great in answering questions. Very patient when I asked about arranging a taxi for an excursion for the entire day. Set me up with a cab driver that they do business with on a regular basis and I received a discounted rate.
Oro Verde is so fantastic. My pregnant fiancée and I stayed there before and after our baby was born because we live 2 hrs away. The entire hotel staff treated us with such care. They also surprised use with a cute llama doll for my baby and chocolate and fruit plate for us. They also helped my fiancée move around the hotel in a wheelchair which was so helpful. We were so appreciative and thankful for the great, super above and beyond service. I can't recommend this hotel enough.