Crystal Lake Luxury Accommodation

Perfect location and easy parking. All employees were nice

Nice hotel and clean room

From the booking proccess to the check in it was a great start! I loved how easy the booking process was and how accurate the pricing was on the website! When I checked in, it was super easy and quick and affordable! I was super excited and grateful that they allow pets at this motel. I know not all rooms are pet friendly rooms but the important thing is that they have pet friendly rooms for anyone with their furr baby! The staff here is amazing! The morning staff I dealt with was a gentleman who originally checked me in and he is terrific and always super friendly and accomidating. The gentleman that comes later at night is wonderful also! He is quick, and also very friendly! I had a quick incident where I had locked my room key in my room late at night and he instantly hooked up another room card for me free of charge and said I could bring the old card back whenever and I didn't have to bring it that second (even though I did)! I originally was staying for only 2 nights but I extened my stay for third night and then a fourth night and it was no hassle whatsoever! All i did was let them know and they let me know the pricing (which is super reasonable) and boom, all done. The parking is terrific, I would park my car and walk out of it and I was at my room door instantly. That is how close that room was to the parking. There's plenty of parking spots around the motel so it is accomidating, truly. The rooms are so beautiful and clean! I love it here! GREAT JOB GUYS!!IVANA;RON

Very nice. The staff was courteous and professional and the breakfast was delicious. Lots of choices.

Ok

The hotel on the outside looks really run down, the staff were nice enough though. The rooms were pleasantly updated and modern. The bed was nice and comfortable. It’s a great location being so close to Six Flags Great America. Was just what we needed for the location and the price!