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All well and got upgraded to villa, a little isolated and quiet being winter time

We really enjoyed our last minute stay at the Imperial as it was our plan to make it to Rijeka but it was a very dark and eainy night. Our attic room was a huge surprise and was spacious and cozy. The breakfast was phenomenal! The best display of so many food options that we really enjoyed. Would definitely recommend staying here!

Wondeful view from the balcony. Rooms are comfortable and spacious, Secure parking on site. Staff were efficient and friendly

Lovely hotel

Lovely old world hotel (completely renovated) across the road from the beach. Used the indoor pool but the balcony outside had only a few chairs and very little room. Our room had a nice sized balcony with a water view but the room (213) was very small with a few design flaws that made it crowded for two. Bathroom very small. Excellent breakfast and good service. Parking was limited but we had a spot for our 4 night stay and surprisingly they didn’t charge us. Disappointed that a 5 star hotel (above $500CAD per night in Sept) wouldn’t include beach chairs. We paid 30Euros each day to have two chairs on the beach. Lots of good dining and shops in walking distance. Clean, good air conditioning and fairly quiet. Bit of noise from the beach bar across the road but it finished at midnight. Overall a very good stay in a great location.

Although the facilities and cleanliness were ok, the communication of services by the staff were lacking, especially in terms of what is available to the customer. I only found out that the garage parking is included in the stay because the ticket machine did not accept my credit card. The procedure for the garage was never communicated by the front desk staff, neither was the street parking terms & conditions when we arrived late due to traffic. Additionally, the air conditioning in the room was fixed to a temperature and could only be changed by the front desk when I asked them. For a hotel of this price class I expect better customer communication and not letting do the guest do all asking. Certainly won't stay there again even if the area is nice and directly at the ocean shore.