Book Premier Inn Cottesmore accommodation from AU$94

Staff refused basic requests like providing cutlery

Excellent Hotel from.staff to room quality. Only criticism is restaurant is a little expensive but just a small gripe

Front desk staff and restaurant were rather unfriendly and borderline rude. Room wasn’t very clean Expected more amenities in the room eg fridge Spa area was good but floors around pool very slippery and changing rooms floors soaking wet. More regular checking and cleaning. Pub and kitchen staff at the hotel were friendly and helpful Breakfast staff need better training with regards to hospitality etiquette and not handling cutlery and crockery where guests would be placing their mouths I was still eating breakfast and drinking my coffee and staff were trying to clear my plates and removed saucer whilst I was drinking my coffee

Room was dusty and very small little disappointing with the price paid

Superb hotel full of character. Our room was beautifully appointed and very comfortable. We dined in the restaurant and were very impressed with the choice offered particularly for my husband who is coeliac and has to have gluten free. Every member of staff we engaged with were so polite and friendly. Our stay was an absolute delight.

Hotel with individual charm. Large room. All the expected amenities. Good breakfast. Located by New Walk providing green route into heart of Leicester.