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Four Points Flex by Sheraton Copenhagen City

3.0 star property

Photo gallery for Four Points Flex by Sheraton Copenhagen City

Lounge
Meeting facility
Café
Desk, iron/ironing board, free WiFi, bed sheets
Café

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View map
Helgolandsgade 14, Copenhagen, 1653
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Place, City Hall Square
    ‪7 min walk‬
  • Place, Strøget
    ‪10 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪19 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Standard Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Copenhagen

A stay at Four Points Flex by Sheraton Copenhagen City places you in the heart of Copenhagen, within a 15-minute walk of Tivoli Gardens and City Hall Square. .This hotel is 0.5 mi (0.9 km) from Strøget and 1.7 mi (2.7 km) from Nyhavn.

What's nearby

  • DGI-Byen - 4 min walk - 0.4 km
  • Tivoli Gardens - 4 min walk - 0.4 km
  • City Hall Square - 7 min walk - 0.7 km
  • Copenhagen City Hall - 7 min walk - 0.7 km
  • Strøget - 10 min walk - 0.9 km

Getting around

  • Copenhagen Central Station - 4 min walk
  • Vesterport Station - 7 min walk
  • Copenhagen Airport, Kastrup (CPH) - 24 min drive

Restaurants

  • ‪Jernbanecafeen - ‬2 min walk
  • ‪The Mayfair Hotel - ‬2 min walk
  • ‪Absalon Hotel Lounge Bar - ‬1 min walk
  • ‪Axel Guldsmeden Hotel - ‬1 min walk
  • ‪SSAM - ‬2 min walk

About this property

Four Points Flex by Sheraton Copenhagen City

Four Points Flex by Sheraton Copenhagen City offers 76 accommodations with hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 76 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (DKK 350 per night); discounts available
  • Street parking available
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; DKK 149 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: DKK 200
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 200
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 200 per room (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for DKK 200.0 per night
Cribs (infant beds) are available for DKK 100.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 149 per person
  • Nearby parking fee: DKK 350 per night (919 ft away)
  • Pet fee: DKK 200 per room (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: DKK 200 (subject to availability)
  • Late check-out fee: DKK 200 (subject to availability)
  • Crib (infant bed) fee: DKK 100.0 per night
  • Rollaway bed fee: DKK 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Zleep Centrum
Zleep Centrum
Zleep Centrum Copenhagen
Zleep Centrum Hotel
Zleep Hotel
Zleep Hotel Centrum
Zleep Hotel Centrum Copenhagen
Centrum Hotel Copenhagen
Hotel Centrum Copenhagen
Zleep Hotel Copenhagen City
Zleep Copenhagen City

Four Points Flex by Sheraton Copenhagen City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 365 out of 1001 reviews
Rating 8 - Good. 395 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again. Only con is that the entire bathroom floor gets wet during a shower.
Stayed 2 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff.
Stayed 3 nights in Nov 2025

4/10 Poor

Ginger

Ok
Stayed 7 nights in Oct 2025

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Efficient type of hotel - no frills or extras. Nice staff. Great location to walk to attractions and public transit.
Stayed 2 nights in Jun 2025

6/10 Okay

paul

Travelled with partner
Liked: Cleanliness, staff & service
Great location! Other than “awkward” parking situation and a slightly tired room, good value for money. Staff do great job to make you feel welcome!
Stayed 3 nights in Sep 2025

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient. Use the train. Uber very expensive
Stayed 3 nights in Sep 2025

6/10 Okay

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Street noise was awful. Room hot. Liked combo check in/bar
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice property close to Central Train Station. Walksble distance to all the tourist attractions and popular eating áreas. Definitely would stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chin Frederic

Liked: Cleanliness, staff & service, room comfort
Excellent location, beds are clean and very comfortable for night rest. Shower area is small.
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, just a block away from the central train station. Very friendly and helpful. Store your luggage before checking in for free and for a small fee can store after checkout. The room was clean and adequate for the short stay we had.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jinquan, Belle Mead

Stayed 1 night in May 2025

8/10 Good

Wing

Travelled with family
Liked: Cleanliness, staff & service
Hotel can use some updating. Shower drainage improvement is the top priority.
Stayed 2 nights in May 2025

10/10 Excellent

Erin-Marie

Stayed 10 nights in Apr 2025

6/10 Okay

Charmaine

Travelled with group
Liked: Cleanliness
Disliked: Amenities
No amenities- a kettle and tea/coffee sachets would have helped. The breakfast choices were very limited. Some staff at reception helpful and friendly but not all.
Stayed 4 nights in Apr 2025

2/10 Terrible

Xinru

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Avoid this hotel if you can! I had a deeply troubling experience during my stay at Four Points by Sheraton Copenhagen City. My Apple AirPods, which I had left visibly on the center of the room table, were discarded by the housekeeping staff and later found in the hotel’s external bin station. There was no safe provided in the room, and the security of the belongs are not guaranteed in the room. The hotel is putting a position that guests should fear leaving their belongings in the rooms. So avoid this hotel if you could.
Stayed 3 nights in Apr 2025

4/10 Poor

Jun

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The worst part of the room was, the bathroom smelled really bad because of the sewer pipe in there.That was a serious issue stayed the hotel. Also around the hotel was noisy by young people gathering in the midnight, prevented us well for good sleep.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jared

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property close to the train station; clean and tidy rooms; staff were friendly and helpful.
Stayed 4 nights in Mar 2025

6/10 Okay

Daniel

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

My family and I only stayed here 1 night because we had a long layover in Copenhagen so we did not spend too much time in the hotel, but we slept very well and the room was very comfortable. I would stay here again if I make a longer trip to Copenhagen. Staff was very friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024