citizenM Copenhagen Radhuspladsen

4.0 star property

Photo gallery for citizenM Copenhagen Radhuspladsen

Interior
Lobby sitting area
View from room
Lobby sitting area
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

View map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Strøget
    ‪3 min walk‬
  • Tivoli Gardens
    ‪4 min walk‬
  • Nyhavn
    ‪19 min walk‬
  • Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

King Room

9.2 out of 10
Wonderful
(267 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Copenhagen

CitizenM Copenhagen Radhuspladsen is in the heart of Copenhagen, within a 5-minute walk of Strøget and Tivoli Gardens. .This hotel is 0.4 mi (0.7 km) from National Museum of Denmark and 0.5 mi (0.8 km) from Christiansborg Palace.

What's nearby

  • Strøget - 3 min walk - 0.3 km
  • Tivoli Gardens - 4 min walk - 0.4 km
  • National Museum of Denmark - 9 min walk - 0.8 km
  • Rosenborg Castle - 17 min walk - 1.5 km
  • Nyhavn - 19 min walk - 1.7 km

Getting around

  • Rådhuspladsen Station - 3 min walk
  • Copenhagen Central Station - 7 min walk
  • Copenhagen Airport, Kastrup (CPH) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Proud Mary Pub - ‬2 min walk
  • ‪The Scottish Pub - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Ø12 Coffee and Eatery - ‬1 min walk

About this property

citizenM Copenhagen Radhuspladsen

Hotel with a restaurant, a quick walk to Tivoli Gardens
CitizenM Copenhagen Radhuspladsen offers 238 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 238 guestrooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with premium bedding. Cable programming and iPads are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a banquet hall.
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open daily.

Languages

Danish, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: DKK 199 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 199 per person
  • Late check-out fee: DKK 210 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

citizenM Copenhagen Radhuspladsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 796 out of 1128 reviews
Rating 8 - Good. 249 out of 1128 reviews
Rating 6 - Okay. 45 out of 1128 reviews
Rating 4 - Poor. 17 out of 1128 reviews
Rating 2 - Terrible. 21 out of 1128 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast and location. Self check in and out w/ staff classist as needed. Clean but small room giving overall score of 4.
Stayed 2 nights in May 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Rodolfo

Stayed 4 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel for short stay

Recommended modern hotel for a short stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Payam, North York

Travelled with family
Liked: Cleanliness, property conditions & facilities
I've visited over 60 countries. This hotel is one of the kind, well designed and engineered. Our room was a little bit smaller than expected, however, it was a smart room, fully controlled by an iPAD. Super quiet and mint clean. The breakfast was an international high quality one. Not a luxury one though.
Stayed 2 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic use of space. Excellent location

Perfect location just steps from the Metro. I LOVED the iPad control of everything in the room! The room was small but had excellent storage. Comfortable bed and pillows.
Stayed 3 nights in May 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 1 night in May 2025

10/10 Excellent

Robert, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone made us feel welcome. This is our second stay at the hotel and we hope to return sometime in the future.
Stayed 6 nights in May 2025

10/10 Excellent

Michael, amesbury

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 4 nights in May 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and quiet. During checkin we got to choose the type of view we wanted at no additional cost. All the room controls (lights, AC, heat, etc.) are controlled by an iPad at your bedside. The biggest challenge was figuring out “how” to have minimal lighting in the room when others were sleeping. It ended up being easy to do, but one does need to get use to it because with the iPad control all lights are either On or Off; however, we found a nightlight function which was a separate lighting feature.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jean, De Leon Springs

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a down pillow alternative for allergies without having to ask for a special service. Bed was hard
Stayed 1 night in May 2025

10/10 Excellent

Eiji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Staff and a cool hotel

The staff go over and above here! Whether you’re just a couple, on business or if you have an elderly or disabled person accompanying you, this is easily one of the best places to stay. Can’t thank the staff enough for making our trip a huge success.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, meant for singles or young couples

Great hotel and location, staff went above and beyond. Only drawback is that the rooms are very small and the sink is actually in the living space, this created frustration for us. I probably won't stay here again, for the cost I think the rooms should be a little larger with property space separation. Even the bed was awkward as one person had to hop over the other to get in and out in the middle of the night.
Stayed 6 nights in Apr 2025

8/10 Good

Shana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot minus the size of the room. It was very small for two people.
Stayed 4 nights in Apr 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay if you don't plan to be all day at the hotel. Their lobby and cafe is pretty good too
Stayed 4 nights in Apr 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jobie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great location and brilliant tech.
Stayed 3 nights in Apr 2025

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing from Valeria to everyone else who not only served but made us feel at home.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, welcoming staff at late night arrival, room had everything we needed. Would recommend for a weekend getaway!
Stayed 1 night in Apr 2025

10/10 Excellent

elli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

LORI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are tiny (so you need to know that), but very well designed. It seems to me that they were designed by a woman: big mirrors with bright lights and power sources near them to do your hair and makeup. Nice sheets/pillows/towels. Everything is automated from an ipad, including lights, thermostat, and room darkening blinds. There's also a lovely lounge on the 7th floor. I would highly recommend, as long as you go in knowing that it will be a small room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citizens is super efficient and everything worked as advertised. The location was central and convenient. Great bed. Great shower.
Stayed 3 nights in Apr 2025

10/10 Excellent

stani, Vancouver

Stayed 7 nights in Mar 2025