citizenM Copenhagen Radhuspladsen

4.0 star property

Photo gallery for citizenM Copenhagen Radhuspladsen

Interior
Lobby sitting area
Lobby sitting area
View from room
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Place, City Hall Square
    ‪1 min walk‬
  • Place, Strøget
    ‪3 min walk‬
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Copenhagen

CitizenM Copenhagen Radhuspladsen is in the heart of Copenhagen, within a 5-minute walk of Strøget and Tivoli Gardens. .This hotel is 0.4 mi (0.7 km) from National Museum of Denmark and 0.5 mi (0.8 km) from Christiansborg Palace.

What's nearby

  • City Hall Square - 1 min walk - 0.2 km
  • Strøget - 3 min walk - 0.3 km
  • Tivoli Gardens - 4 min walk - 0.4 km
  • Christiansborg Palace - 7 min walk - 0.7 km
  • National Museum of Denmark - 9 min walk - 0.8 km

Getting around

  • Rådhuspladsen Station - 3 min walk
  • Copenhagen Central Station - 7 min walk
  • Copenhagen Airport, Kastrup (CPH) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Proud Mary Pub - ‬2 min walk
  • ‪The Scottish Pub - ‬1 min walk
  • ‪Ø12 Coffee and Eatery - ‬1 min walk
  • ‪Jagger Copenhagen - ‬1 min walk

About this property

citizenM Copenhagen Radhuspladsen

Hotel with a restaurant, 4-minute walk to Tivoli Gardens
CitizenM Copenhagen Radhuspladsen offers 238 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 238 guestrooms featuring iPads and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a banquet hall.
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: DKK 199 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Library
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (78 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 199 per person
  • Late check-out fee: DKK 210 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

citizenM Copenhagen Radhuspladsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 860 out of 1227 reviews
Rating 8 - Good. 267 out of 1227 reviews
Rating 6 - Okay. 58 out of 1227 reviews
Rating 4 - Poor. 19 out of 1227 reviews
Rating 2 - Terrible. 23 out of 1227 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Marik

Stayed 6 nights in Sep 2025

10/10 Excellent

Noreen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet and immaculate and the room iPad controls easy to initiate and use on my own phone or iPad. There was more space than I expected and everything was well thought out with thoughtful storage cubbies in the sink. If I were being nit picky, I’d wish for a couple more hooks by the door in addition the the two provided. We appreciated having the comfortable king sized bed, although, be warned, the person sleeping next to the wall/window will have to be agile enough to climb in and out! The breakfast was spectacular with high quality fresh food and healthy choices and a good value. Views from the 7th floor dining area of City Hall were lovely and the staff were always welcoming and warm, offering top rate service. Copenhagen Central Station is a close walk away as well as Radhuspladsen Metro station, making access to transport very convenient. There is a 7Eleven on the next corner to pick up anything quickly. We fell in love with Copenhagen and hope to return. We’d definitely stay at citizenM again!
View from the 7th floor dining area
view from 7th floor balcony
Stayed 8 nights in Sep 2025

8/10 Good

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to shops cafes restaurants and 15min walk to harbour. Metro 100m walk
Stayed 2 nights in Sep 2025

10/10 Excellent

JAY D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Joseph C.

Stayed 6 nights in Sep 2025

10/10 Excellent

Yunita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in an amazing location

Great hotel that provides basic amenities with affordable price. Location is amazing, very close to metro and many shops around. iPad was very helpful too. Comfortable beddings and polite staff. I would recommend this to anyone visiting Copenhagen
Stayed 3 nights in Sep 2025

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for solo stay - Silent in the room besides sometimes the motorized shades from next door. Have to crawl off the foot of the bed but worth it to have the King size. More spacious than others said - 6'3" and easily able to do pushups on the floor. Would be tight to share, but definitely doable. Great location
Stayed 4 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

The room is not huge, but consistent with the price. The bed was comfortable, but sandwiched between 3 walls. This worked for us, but may be an issue for someone else. The public areas were excellent. The staff outstanding. I feel like I got good value. The location is very good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chloe

Liked: Staff & service, property conditions & facilities, room comfort
Really good location, clean and easy check in.
Stayed 2 nights in Sep 2025

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Staff were friendly, check in was easy. Didnt have breakfast but it looked nice. bed was comfy, nice and clean. our only issue was that the bed was closed in so could only access the bed from one side... if i needed the loo or to get out of ebd, i had to climb over my husband.
Stayed 3 nights in Sep 2025

10/10 Excellent

sobia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 mins to central train station, metro stop two mins away and Tivoli food market two mins away. Excellent location, clean hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

John T

Stayed 4 nights in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.Walking distance to metro,train station,restaurants and cafes. The only real complaint is that there are only two English speaking tv stations, and they are the British SKY News, with local English news, and the Bloomberg business report.
Stayed 4 nights in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
No coffee in the rooms, beds are firm, control room with iPad. Quiet, good location
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic yet cozy — a place with personality

I am a vacation traveler that appreciates a nice room with all the luxuries. Initially we had booked an apartment rental through VRBO, which turned out to be a major dissappointment. The owners were MIA and we were unable to reach them. So we were forced to book our weekend stay at a hotel. There was a convention going on so that was no easy task. When we got confirmation at CitizenM we were relieved, but not expecting much. When we arrived we were greeted by a helpful, open staff. The rooms were oddly small, but quiet with modern lighting and a large comfortable bed. Sitting in the bar on the 7th floor was great, the view of the city and services were catchy, modern and full of personality. Since the location was so central we were able to experience the city with just a few steps. Special thanks to a kind, welcoming staff at all points.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Black out curtains, comfortable bed, tech in room, full floor amenities area
Stayed 2 nights in Sep 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiny but very nice and tidy!

The staff was lovely and extremely helpful. Everything was super clean and organized. My only complaint was the size of the room, but evidently they were all just about 9 ft. wide😳. All the amenities were there, but it was extremely compact. Great location!
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, just what I needed
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2025

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comfortable room and excellent breakfast. Coffee made to perfection
Stayed 4 nights in Sep 2025

4/10 Poor

Hana

Stayed 3 nights in Sep 2025

6/10 Okay

Deborah, Allston

Liked: Cleanliness, staff & service
Our bed was a king bed turned so that one of us would have to climb atop the other to get in. On our final night, we re-made the bed so that we could both have our feet sticking out into the room but this would never do if I were any taller at all. I have never seen such a thing at any hotel and found it unacceptable.
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect.

Amazing all around. Will definitely stay again. Friendly staff and easy check in/out. Clean, functional utilitarian rooms.
Stayed 4 nights in Sep 2025

8/10 Good

Fatemeh

Stayed 2 nights in Sep 2025