Courtyard by Marriott Columbus West/Hilliard Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Rating 10 - Excellent. 518 out of 1000 reviews
10 - Excellent
518
Rating 8 - Good. 246 out of 1000 reviews
8 - Good
246
Rating 6 - Okay. 110 out of 1000 reviews
6 - Okay
110
Rating 4 - Poor. 66 out of 1000 reviews
4 - Poor
66
Rating 2 - Terrible. 60 out of 1000 reviews
2 - Terrible
60
Reviews
10/10 Excellent
Fares, Seattle
14 Aug 2025
Yyy
Fares
Stayed 1 night in Aug 2025
8/10 Good
Cheryl, Beavercreek
Travelled with family
10 Aug 2025
Liked: Staff & service
Very dim lighting in room. Couldn't access balcony. No plug in bathtub. Staff was very friendly and willing to please.
The only down fall was that the web side said it's a restaurant in there, and unfortunately it's a missed. And was the main reason I choose this hotel. They have a little "bistro" with some small bits but is Not a full operational restaurant.
Everything else was great!
Overall, the stay was ok, but what I found distasteful was that the mattresses I laid on were dirty. Also, the pool and the bar had weird operating times, which was also an inconvenience for my friends and me.
The hotel had no running water from Friday, 7/18, 8am through 6pm. When the water was turned back on, there was no hot water!! In addition, the room smelled musky, the elevator smelled like feces.
Worst experience I’ve encountered at a Marriott.
I liked the location. Had to change rooms due to TV and telephone not working. Both rooms had a musty smell. Second room had a much smaller TV and the sink leaked.
We checked in late they refused to give us any kind of discount. The room had mold on the walls and the shower was dirty. They refused extra towels. Only gave us 3 and there was 4 of us in the room.
William
Stayed 2 nights in Jun 2025
8/10 Good
Genessa
Travelled with partner
29 June 2025
Liked: Amenities
Only problem I had was the housekeeping trying to come in my room when we didn’t answer. If I didn’t request services they should’ve stayed out.
The staff were great. The room was neat and very comfortable. Our only issue was the drainage of the water in the tub. Unfortunately, there was no maintenance available to assist and they were booked solid and couldn’t transfer us to a different room. Other than that, our stay was great.
Nicole
Stayed 3 nights in Jun 2025
10/10 Excellent
Jaime
Travelled with group
23 June 2025
Liked: Cleanliness, staff & service, room comfort
Very uneventful. Nice room, staff was very friendly. Hotel was clean.
Jaime
Stayed 1 night in Jun 2025
8/10 Good
Lynn
22 June 2025
Lynn
Stayed 1 night in Jun 2025
2/10 Terrible
Kristen
22 June 2025
Liked: Cleanliness, room comfort
Baseball tournament and the amount of unsupervised kids running around wrecking the place . Being unruly foul language being used management did nothing as did the parents