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The room was big but not clean, the windows were very mouldy and bathroom doors very dirty. The breakfast was very poor in quality. It was the basic hotel breakfast, with the usual highly processes breads, cold dry bacon, and very dry / rubber looking eggs. I was honestly expecting a much better experience. The reception staff were wonderful, but the pool staff were clearly junior and very uninterested in helping customers. It took me 3 trips to be able to get all I needed to access the pool comfortably, instead of just telling me all I needed to know when I first arrived. They essentially told me I had to walk barefoot on across a filthy carpet to walk from the changing rooms to the pool and back because "that is what people do". I mean.. they would have just handed me a pair of slippers which the hotel has available for customers. This was very disappointing. The only high point is really the pool area. Water is very warm, I would say warmer than usual, and the area is very pleasant. However, I doubt I will be going back there.

Staff were very friendly, the breakfast was excellent and I had no problems with parking. If I did have a criticism it would be that the bedroom carpet looked like it could do with a clean and the vinyl bathroom floor had black staines all over it, making it look a bit grotty (room 18). However, that said, I would certainly recommend The George and it would be my first choice next time i'm in Norwich.

room was nice and warm and clean, and very quiet in the evening as well.

Location was decent, very close to the market and plenty of food and drink options. About 20 minute walk from the station. The breakfast was delicious and plentiful. Tea & coffee amenities were in the room, albeit basic for the room type, but they were replenished each day. The hot chocolate was fairtrade, but the tea & coffee wasn't. The bed moved and hit the wall with the slightest movement, which was a bit annoying during the night when just turning over or moving an arm. Could do with just some felt pads adding to mute the noise & damage to the wall! The bath was large and beautiful, and the shower had really good pressure, though the shower curtain was a bit annoying as there wasn't loads of space with it closed. There wasn't a safe or fridge in the room that we noticed. The room itself was nicely decorated and very spacious, with lots of furniture options. Overall would stay again, it was clean & comfy, & the breakfast was really tasty! It's a lovely building too.

I enjoyed my stay and the staff looked after us.

Well located accommodation for a visit to Cromer. Great villa with everything you need for a short break. Fabulous customer service and a good restaurant if you want to eat onsite.