Quality Inn & Suites near St. Louis and I-255 Reviews
7.4
Good
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Location was quiet and safe. Front desk staff were very friendly. When we got to the room, our TV cable didn’t work. A quick call to the desk and the problem was remedied immediately by replacing the TV. We stayed here for the location near the hospital where my mom was having surgery the next day, which was a quick 15 minutes away. Beds and room were super comfortable, room was large and included a sofa and desk, so we had a super comfortable stay. Would most definitely stay here again!
Disappointed that the pool was closed I don't think they know how to properly maintain the pool it had chemicals in it unsafe to use😔
Marcie
Stayed 2 nights in Jul 2025
6/10 Okay
heather
Travelled with partner
24 July 2025
Disliked: Cleanliness
We stayed for 6 nights. The good things easy checkin, breakfast was good. Pool was nice and not really busy. The down side, in the 1st 4 nights our bed was made once, garbage was not emptied for 3 days. When i complained i was told that if there was lots of garbage i could take it outside myself and put it in the garbage cans outside which were always full. we complained again the next day and they moved us to a different room. Side note we did receive clean towels everyday. The next morning after we moved our room was cleaned and garbage taken out. I mean we did not have a lot of garbage.
The hotel itself was alright, but it was not in a good neighborhood. There was a good sized puddle in our bathroom multiple times. At first I thought it was from us showering, but the. I figured out that the sink was leaking. The hairdryer in the bathroom was rusted and got rust specks on my daughter when she took it off of the wall. When we went to use the pool there were not enough pool towels for our family, but the girl at the front desk was able to get us some when we went and asked. Probably would not stay there again.
Rachel
Stayed 1 night in Jul 2025
4/10 Poor
Jacob
Travelled with pets, Travelled with partner
21 July 2025
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff was very rude upon my arrival and a couple other times. Broken glass out in the parking lot for whole weekend. Only good thing was remote location and quiet. Otherwise our stay was not very enjoyable.
Everything was just okay. The cleanliness was awful. The beds had mold all on them and the other furniture fixtures as well. The floors felt slimy. Just needs a bit of better housekeeping and it was be a good place to stay
The customer service of the staff members was average.
The hotel lacks adequate resources. My room was cleaned only twice during my 2-week stay. They cannot handle a large crowd of guests. Record keeping and following up on customer needs was poor!!
Danjuma
Stayed 12 nights in Jul 2025
6/10 Okay
JERGIE
14 July 2025
The rooms are huge but needs renovation and even it says non smoking, the rooms smells nicotine. Breakfast wasn’t that great. Thanks for our stay
JERGIE
Stayed 3 nights in Jul 2025
2/10 Terrible
Ephraim
14 July 2025
Disliked: Cleanliness, amenities
The rooms are extremely dirty and there is no cleaning services making the entire thing a hot mess
Ephraim
Stayed 3 nights in Jul 2025
6/10 Okay
Greg
14 July 2025
Liked: Cleanliness
It wasn't near anything, corn field on one side, but quiet, albeit someone outside our door having an argument at 4:30 am.