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Extended Stay America Select Suites - Cleveland - Mentor

2.5 star property

Photo gallery for Extended Stay America Select Suites - Cleveland - Mentor

Desk, laptop workspace, iron/ironing board, free WiFi
Property amenity
Lobby
Standard Studio, Non Smoking, Refrigerator & Microwave
Standard Studio, Non Smoking, Refrigerator & Microwave

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View map
5650 Emerald Ct, Mentor, OH, 44060
  • Place, Headlands Beach State Park
    ‪5 min drive‬
  • Place, Lake Erie College
    ‪6 min drive‬
  • Place, Fairport Harbor Lakefront Park Beach
    ‪8 min drive‬
  • Airport, Cleveland, OH (BKL-Burke Lakefront)
    ‪33 min drive‬

Room options

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Red Roof Inn Cleveland - Mentor/ Willoughby

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, 1,021 reviews
The price is AU$117
includes taxes & fees
2 Oct - 3 Oct
Red Roof Inn Cleveland - Mentor/ Willoughby

About the area

Mentor

With a stay at Extended Stay America Select Suites - Cleveland - Mentor in Mentor, you'll be in the business district, within a 10-minute drive of Lake Erie and Atlas Cinemas Diamond Center 16. .This hotel is 2.5 mi (4 km) from Mentor Marsh - Carol H. Sweet Nature Center and 2.9 mi (4.6 km) from Mentor Dog Park.

What's nearby

  • Headlands Beach State Park - 5 min drive - 5.3 km
  • Lake Erie College - 6 min drive - 5.0 km
  • Fairport Harbor Lakefront Park Beach - 8 min drive - 6.0 km
  • Mentor Lagoons Nature Preserve - 8 min drive - 5.7 km
  • Historic Kirtland - 14 min drive - 15.5 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 41 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪El Taco Macho - ‬7 min drive
  • ‪Casa Agave Mexican Cuisine - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Scooter's World Famous Dawg House - ‬3 min drive

About this property

Extended Stay America Select Suites - Cleveland - Mentor

Suburban hotel in Mentor with free parking
Extended Stay America Select Suites - Cleveland - Mentor offers 117 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 117 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 34-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-out, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2008
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers check-in assistance via the lobby phone for guests arriving outside of normal check-in hours.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Value Place Cleveland Hotel Mentor
Value Place Mentor
Value Place Cleveland, Ohio (Mentor)
Value Place Mentor Hotel Mentor
Value Place Cleveland OH Mentor Hotel
Value Place Cleveland Hotel
Value Place Cleveland OH Mentor
WoodSpring Suites Cleveland Mentor
Extended Stay America Select Suites Cleveland Mentor
Extended Stay America Select Suites - Cleveland - Mentor Hotel
Extended Stay America Select Suites - Cleveland - Mentor Mentor

Extended Stay America Select Suites - Cleveland - Mentor Reviews

Reviews

6.2
Rating 10 - Excellent. 130 out of 607 reviews
Rating 8 - Good. 129 out of 607 reviews
Rating 6 - Okay. 116 out of 607 reviews
Rating 4 - Poor. 92 out of 607 reviews
Rating 2 - Terrible. 140 out of 607 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Bryan

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
the program glitched and ended up booking me 4 rooms for 2 nights , even though the two of us showed up and stayed in two rooms , they did not tell us we had been booked in another two rooms by computer error , Once I realized the mistake and complained the manager only gave me back half of the money effectively stealing $173.68 from me , and said that was there policy .
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The only issues I had was the bed felt like there was a metal bar in my back when sleeping and our AC hardly worked. I talked to the staff and they said they will have it looked at.
Stayed 3 nights in Jun 2025

6/10 Okay

Keith

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

adequate

Stayed 3 nights in Jun 2025

2/10 Terrible

TARA, Cresson

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No employees at check-in Ppl living there just hanging out smoking cops there twice
Stayed 2 nights in Jun 2025

4/10 Poor

Rachael

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very comfortable. Room was clean.
Stayed 1 night in Jun 2025

4/10 Poor

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole building smelled like cigarettes
Stayed 3 nights in Jun 2025

8/10 Good

Carrie

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
The property was very clean and safe. We greatly enjoyed our visit to Mentor, OH.
Stayed 2 nights in Jun 2025

10/10 Excellent

Claro

Stayed 2 nights in May 2025

10/10 Excellent

LaShawn

Stayed 1 night in May 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good relatively
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location and good value
Stayed 1 night in May 2025

8/10 Good

Jinniska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Alex

Liked: Staff & service
Disliked: Property conditions & facilities
Biggest thing for me was the bed wasn’t cleaned.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It’s was not bad kinda dirty, bed was really small and found stains and ants on floor and bed
Stayed 1 night in May 2025

4/10 Poor

Larico

Stayed 7 nights in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

They only clean the rooms every 14 days and I was also waking up to something biting me I have multiple marks on me let front desk new they did terrible experience
Stayed 7 nights in Apr 2025

8/10 Good

Aeris

Liked: Cleanliness, staff & service, property conditions & facilities
it was good for the reason why i was there. id stay there again
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Apr 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven't found a problem yet.
Stayed 1 night in Apr 2025

6/10 Okay

vincent

Liked: Cleanliness, staff & service
Staff is very friendly. I stayed there four days I had cable the first day the next three days I had no cable. I had worked the next two days so I couldn’t address the cable situation because the front desk was closed. my last night there there was a guy at the front desk. That did the best he could trying to get my cable working calling people. At the end of the day at 7 o’clock he offered to give me a new room which I was thankful for, but it was my last night. I didn’t wanna pack up everything and move to a room just to have cable. I literally had to go almost every day to get new key cards. This facility is for a long stay, and again it was clean. Just a hassle with the key cards and no cable not a great experience but I know it’s not the staff’s fault I did feel safe. I didn’t use the in room facilities like the stove, but I did use the microwave and the refrigerator was big. Basic bed on a steel frame, but was still comfortable. The heater and the air conditioning was pretty good for that small area. Look like there was a lot of families trying to make way for their children, and the rate was excellent. for the price and value I would probably stay here again. If I just had cable and key cards that worked.
Stayed 4 nights in Apr 2025

2/10 Terrible

Robert

Travelled with partner
Disliked: Amenities
Nothing to like. Filthy room, filthy floors. Putrid smells in hallways and elevator. The bed/mattress was the most uncomfortable sleeping apparatus i have ever encountered, and I’ve actually slept outside on rocks a few times in my life. The heater sounded like an old steel mill blast furnace that was ready to explode every time it kicked on. We left a 6:00 am, we literally couldn’t get out fast enough.
Stayed 1 night in Apr 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No one at check in desk. Could not get room keys that worked for the room door. Had to be let into the room by staff and leave the door propped open if we wanted to leave room. Will never return
Stayed 1 night in Apr 2025

10/10 Excellent

Neonia

Stayed 1 night in Feb 2025

8/10 Good

Edwin

Liked: Staff & service
It was ok .. until some kid was screaming continuously off and on for hours throughout the night
Stayed 1 night in Feb 2025